This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Home Made is a fast growing Property Technology business, looking to change the way people experience the rental process. The Enquiries team is at the heart of the business, kicking off the customer experience from the first interaction.
Job Responsibility:
Qualifying possible renters and booking viewings
Clearly articulating property amenities and local area highlights
Managing customer experience from initial enquiry to viewing
Delivering great experience across calls, WhatsApps and emails
Cross sell properties that better meet renter needs
Collaborate with B2B Sales team to meet targets
Work with wider business to ensure best customer experience
Upskill on new site launches quickly
Problem-solving and escalating issues
Ensure all data/information is accurate
Requirements:
Minimum of 6 months in a customer-facing role
Exceptional communication skills
Strong organisational skills
Tech-savvy and curious
Customer-centric with a keen eye for detail
What we offer:
Annual Leave: 24 days + birthday off
Employee Perks: discounts for stores, cinema etc
Yearly Half Day Charity Day
Office Social Events
On site Gym access, showers, and indoor bike storage
Weekly Friday 5pm Happy Hour
Tea/coffee + weekly fruit baskets
Opportunities to upskill through Learning and Development Programme