This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Booking & Planning Executive role within our Intercruises Regional Operational HUB team in Marseille involves managing the full scope of operations for Shorex, transfers, and cruise turnarounds while ensuring system accuracy and compliance with service standards.
Job Responsibility:
Manage the full scope of operations for Shorex, transfers, and cruise turnarounds
Ensure system accuracy and compliance with service standards
Receive and analyze operational data across all verticals to ensure accurate system setup and portfolio loading for cruise lines
Plan services according to operational needs while maintaining strong relationships with suppliers
Manage the planning system to meet operational requirements, including distributing crucial information across teams
Monitor and promptly update any changes, modifications, or cancellations in our planning system
Process special request bookings and register specific requirements
Optimize costs and sales planning according to established budgets
Report incidents in the planning system and coordinate effectively with other departments
Understand and implement global guidelines to achieve standardization across operations
Requirements:
Strong administration and organizational skills with confidence in using technology systems
Previous experience with Asterix would be highly beneficial
Can solve problems independently and suggest improvements while embracing digital culture
Fluent in verbal and written English and French (French only necessary for Marseille office)
Additional languages being advantageous
Working logically to simplify tasks comes naturally, even when working virtually and independently
Adapt easily to various changes in working methods and can quickly react to operational challenges
Exceptional communication and teamwork skills in an international environment
Proven experience in planning or operational roles within the travel or cruise industry
Nice to have:
Additional languages beyond English and French
Experience with Asterix systems
What we offer:
Attractive remuneration
Discretionary bonus schemes
Generous travel benefits
Extensive health & well-being support
Dynamic working environment
Access to TUI Learning Hub
Opportunities to work on global projects and teams
Involvement with local charity and sustainability initiatives like the TUI Care Foundation
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