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Under immediate supervision, performs various duties in connection with scheduled events, performing duties in the kitchen facility, working as an event bartender, banquet operations, event operations, skilled and unskilled job tasks as assigned within the El Paso Convention & Performing Arts Center & All Venues.
Job Responsibility:
Perform various duties in connection with scheduled events
Perform duties in the kitchen facility
Work as an event bartender
Assist with banquet operations and event operations
Perform skilled and unskilled job tasks as assigned
Communicate effectively, both verbal and written, in English
Make quick and accurate decisions
Consult with assistant manager regarding serving arrangements and additional employees and equipment required
Set Bars, Concessions, Banquet tables Etc.
Meet with Chef on Duty at the start of every shift to review BEO set up and labor needs
Anticipate customers' needs based on BEO or assistant manager request
Motivate the servers, resolve conflicts and exceed guest expectations
Promote and maintain the highest level of customer service
Determine when a guest should not be served additional alcoholic beverages in accordance with TABC policies
Inspect function space prior to start of function to ensure cleanliness, organization and ambiance
Carry out responsibilities in accordance with the organization's/department policies and applicable laws
Responsible for equipment inventory monthly
Ensure the back of the house are maintained in a clean and orderly fashion
Foster and promote a cooperative working climate, maximizing productivity and employee morale
Complete all paperwork and closing duties in accordance with departmental standards
Review status of assignments and any follow‐up action with Banquet Manager and/or oncoming Supervisor
Notify Assistant Manager when low on items such as lemons, creamers, coffee etc.
Prep for set up of product needed for bar, concession and or other F&B needs through an event
Plan, assign, and direct needs for F&B set ups and other operational needs
Requirements:
High school diploma or GED
One year's experience as a BOH operations
Food Handler's and Alcohol Awareness Certificate preferred
Ability to prioritize multiple projects and meet strict deadlines
Ability to work under minimal supervision
Ability to work flexible hours, including nights, weekends, and holidays
Must have a professional attitude and appearance
Some travel required
Daily lifting and carrying up to 20 lbs
Performing work through repetitive eye/hand coordination
Must be able to balance and have good manual dexterity
Constantly reaching, standing, walking, and stooping
Knowledge of computers and basic computer programs