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Bodyshop Workshop Controller

United Kingdom, Hampton 45000.00 GBP / Year · Job Posted February 14, 2026
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Job Description

Ensure service and repairs are carried out effectively and accurately to achieve the highest possible standards for technical quality within the Bodyshop.

Job Responsibility

  • Implement operational workshop loading system in line with company policy/procedures, ensuring all targets and deadlines are met or addressed
  • Liaise with office logistics staff to monitor the number of vehicles coming into the site for repair
  • Optimum utilisation of resources within area of responsibility as set out in targets
  • Deliver exceptional customer service
  • Awareness and compliance with Health and Safety requirements in the workshop, and responsibility of personal protection equipment worn by the staff in the areas of responsibility
  • Responsible for notification of potential Health and Safety risk to the people who may be directly affected by the risk
  • Monitor and control workshop output and efficiencies
  • Verbal explanation of the repair procedure and process to the workshop and customers and variable levels of understanding
  • Implement the use of workshop equipment when allocating tasks
  • Ability to value a vehicle at a market value in order to determine the repairable economics of a damaged vehicle
  • Adhere to material wastage targets
  • Ensure no customer vehicle or contents is damaged/lost while vehicles under repair
  • Keeping the equipment maintenance schedule up to date

Requirements

  • An understanding of the repair industry, vehicle legislation and trade practices
  • Knowledge of all aspects of Health and Safety including an understanding of the provisions of E.P.A. and Risk Assessment
  • People Management Skills
  • Computer literate
  • Strong leadership and coaching attributes
  • Organisational skills
  • Knowledge of repair process
  • Vehicle construction knowledge
  • The ability to work under pressure, manage workloads efficiently and meet deadlines
  • Excellent communication skills
  • Commitment to maintaining high standards of workmanship and customer service
  • A proactive attitude with a drive to improve processes and productivity

What we offer

  • 33 days holiday (including bank holidays)
  • Quarterly bonus scheme
  • Personal health cash plan – claim back the cost of things like dentist and optical check ups
  • Enhanced maternity / paternity / adoption / shared parental pay
  • Life assurance: three times basic salary
  • Free breakfasts and fruit
  • Birthday surprise for everybody!

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