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Bodyshop Advisor

United Kingdom, Stockton-on-Tees Employment contract 28724.00 GBP / Year · Job Posted June 15, 2026
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Job Description

Vertu Accident Repair Centre Teesside is hiring for a Bodyshop Advisor. This is a full time, permanent role. The role involves meeting and greeting customers, answering phone calls, replenishing stocks, and providing customer progress updates. Candidates should be enthusiastic, flexible, organised, and dedicated to customer service.

Job Responsibility

  • Meet and greet all customers on arrival
  • answer telephone calls from customers and colleagues
  • direct calls to appropriate extensions
  • replenish stocks of brochures/ tea and coffee facilities
  • cover the reception phones
  • call customers with progress updates on their vehicles
  • capture and record customer details on the appropriate systems

Requirements

  • Enthusiastic and flexible individual with a keen eye for detail
  • exceptionally organised
  • great dedication to customer service
  • excellent communication skills

What we offer

  • 25 days holiday rising with length of service - plus bank holidays
  • Access to online rewards platform with cash back and discounts
  • Preferential Service Rates
  • Colleague Purchase Scheme
  • Share Incentive Scheme
  • Pension
  • Enhanced Maternity and Paternity

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