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Bodyshop Advisor

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360 Resourcing Solutions

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Location:
United Kingdom , Sunderland

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Contract Type:
Not provided

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Salary:

28500.00 GBP / Year

Job Description:

Here at Vertu Accident Repair Centre Sunderland we are hiring for Bodyshop Advisor. This is a full time, permanent role. We are offering a basic salary of £28,500 per year. You will be required to meet and greet all customers on arrival to the Accident Repair Centre and ensure that they recieve great customer service as well as answering telephone calls from customers and colleagues, directing calls to appropriate extensions. You will also be required to replenish stocks of brochures/ tea and coffee facilities etc. and cover the reception phones, calling customers with progress updates on their vehicles. There is also a requirement for you to capture and record customer details on the appropriate systems. You will be an enthusiastic and flexible individual with a keen eye for detail, be exceptionally organised and have great dedication to customer service with excellent communication skills. We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice.

Job Responsibility:

  • Meet and greet all customers on arrival to the Accident Repair Centre
  • Ensure customers receive great customer service
  • Answer telephone calls from customers and colleagues
  • Direct calls to appropriate extensions
  • Replenish stocks of brochures/ tea and coffee facilities etc.
  • Cover the reception phones
  • Call customers with progress updates on their vehicles
  • Capture and record customer details on the appropriate systems

Requirements:

  • Enthusiastic and flexible individual
  • Keen eye for detail
  • Exceptionally organised
  • Great dedication to customer service
  • Excellent communication skills
What we offer:
  • 25 days holiday rising with length of service - plus bank holidays
  • Access to our online rewards platform giving you cash back and discounts for multiple retailers
  • Preferential Service Rates
  • Colleague Purchase Scheme
  • Share Incentive Scheme
  • Pension
  • Enhanced Maternity and Paternity
  • On-going training opportunities
  • Career path and progression

Additional Information:

Job Posted:
March 02, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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