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Bob’s Squad Support Associate

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Bob's Discount Furniture Home

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Location:
United States of America , Burbank

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Contract Type:
Not provided

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Salary:

17.22 USD / Hour

Job Description:

Join Bob’s Discount Furniture as a Bob’s Squad Support Associate and be a key part of delivering exceptional support throughout the customer journey. In this omnichannel role, you’ll assist guests in person, over the phone, and across digital platforms to ensure a smooth and satisfying shopping experience. Whether you're helping with orders, managing calls, or supporting store teams, you’ll use technology and service skills to represent Bob’s with integrity, enthusiasm, and care.

Job Responsibility:

  • Assist guests in person, over the phone, and across digital platforms to ensure a smooth and satisfying shopping experience
  • Help with orders, manage calls, and support store teams
  • Use technology and service skills to represent Bob’s with integrity, enthusiasm, and care

Requirements:

  • Must be at least 18 years old to be considered for employment with Bob’s
  • Ability to work flexible retail hours including weekends and holidays
  • Strong verbal communication, judgment, and customer service skills
  • Basic computer proficiency and willingness to learn new technologies

Nice to have:

  • Experience in retail, call centers, or customer service
  • Sales or CRM system familiarity
  • Experience supporting store operations or fulfillment
What we offer:
  • National Medical, Dental, and Vision Insurance
  • Paid Vacation, Sick Days, Holidays, and your Birthday
  • 401(k) Profit Sharing Plan with a generous company match
  • Pet Insurance and employer-paid Life Insurance
  • Legal & Financial Planning assistance and wellness resources
  • Tuition Reimbursement and employee scholarships
  • Ongoing training and career development through Workday Learning
  • Employee Discount on Day 1, plus merchant partner savings

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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