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Join Bob’s Discount Furniture as a Bob’s Squad Support Associate and be a key part of delivering exceptional support throughout the customer journey. In this omnichannel role, you’ll assist guests in person, over the phone, and across digital platforms to ensure a smooth and satisfying shopping experience. Whether you're helping with orders, managing calls, or supporting store teams, you’ll use technology and service skills to represent Bob’s with integrity, enthusiasm, and care.
Job Responsibility:
Assist guests in person, over the phone, and across digital platforms to ensure a smooth and satisfying shopping experience
Help with orders, manage calls, and support store teams
Use technology and service skills to represent Bob’s with integrity, enthusiasm, and care
Requirements:
Must be at least 18 years old to be considered for employment with Bob’s
Ability to work flexible retail hours including weekends and holidays
Strong verbal communication, judgment, and customer service skills
Basic computer proficiency and willingness to learn new technologies
Nice to have:
Experience in retail, call centers, or customer service
Sales or CRM system familiarity
Experience supporting store operations or fulfillment
What we offer:
National Medical, Dental, and Vision Insurance
Paid Vacation, Sick Days, Holidays, and your Birthday
401(k) Profit Sharing Plan with a generous company match
Pet Insurance and employer-paid Life Insurance
Legal & Financial Planning assistance and wellness resources
Tuition Reimbursement and employee scholarships
Ongoing training and career development through Workday Learning
Employee Discount on Day 1, plus merchant partner savings