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Langdale Chase Hotel, a 5-star hotel on the banks of Lake Windermere, is looking for a Boat Crew Assistant to support the Skipper in operating water sports equipment and captaining the boat. The role involves providing warm hospitality, ensuring guest safety, maintaining equipment, and supporting other hotel departments during low season. The hotel has undergone a significant refurbishment and is recognized for excellence.
Job Responsibility:
Support the Skipper to oversee the operation of all water sports equipment and captaining our boat as the 2nd Skipper
Support with the day to day running of the water sports, hire and boat rides
Follow Windermere bylaws and navigate the boat up to four times per day in the absence of the main skipper
Be responsible for the health and safety of guests on the boat and those utilising water sports equipment
Assist with the maintenance of the boat and all water sports equipment
Take part in training as required
Support with daily, weekly and monthly checks on all water sports equipment and boat
Provide warm hospitality serving food and beverages to guests on voyages
Provide information about the local area
Support other hotel departments as and when required during low season
Work at weekends as required
Requirements:
Minimum qualifications in RYA Safety Boat
Windermere boatman’s licence
First aid
Full Driving License
Experience of captaining a boat
Experience of conducting lake voyages for the public
Proven experience of managing emergency situations on the water
Proven experience of meeting guest requirements
Extremely knowledgeable about the local area
Confident communicator
Highly organised and focused with a great eye for detail
Genuine passion for providing warm hospitality
Nice to have:
Qualification as a BCAB paddle sports instructor
What we offer:
Competitive rate of pay
Stream - ability to access up to 40% of wages as earned each week
28 days annual leave (rising to 33 days after 5 years)
Enhanced maternity and paternity pay
Health cash plan with access to discounted perks and high street discounts
Long service awards, including free meals and free stays
Employee Assistance Programme
Discounted accommodation, food, and drink in properties