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Sytner BMW Worcester Logo Sytner BMW Worcester · Sales

Bmw Service Manager

United Kingdom, Worcester · Job Posted July 04, 2026
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Job Description

An excellent opportunity has arisen for an experienced Service Manager to join Sytner Worcester. As Sytner Service Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will oversee our team of service advisors, technicians and support team within the service department and deliver a full Aftersales service to our customers, whilst maximise profitability and the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales. You will be an integral member of the Management Team and deliver the very best customer service with a clear vision to run an efficient and professional aftersales operation. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

Job Responsibility

  • Lead a fantastic team in delighting customers and getting it right the first time
  • oversee team of service advisors, technicians and support team within the service department
  • deliver full Aftersales service to customers
  • maximise profitability and sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales
  • be an integral member of the Management Team
  • deliver very best customer service
  • run an efficient and professional aftersales operation

Requirements

  • Previous experience in a similar role within the motor industry
  • strong technical knowledge
  • ability to work in a high pressured environment
  • fantastic leadership skills that can drive a team forward
  • strive for operational excellence
  • strategic mind-set
  • customer-first attitude

What we offer

  • Enhanced Holiday Entitlement – 27 days plus bank holidays
  • Company Car
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Private Medical Insurance
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • Career Development
  • Enhanced Pension Entitlement
  • One day a year paid voluntary / community work
  • Colleague Discount on Cars
  • High Street Discounts
  • Discounted Gym Membership
  • Structured Career Path
  • Cycle to Work Scheme
  • Free Parking
  • Flexible working solutions
  • Learning and Development Opportunities
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