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Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner BMW Leicester. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
Job Responsibility
Demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers
Ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing
Ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories
Requirements
Ideally, you will have experience in a similar role within the motor industry and be IT literate
High levels of organisation and attention to detail are required for this role
Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone
We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers
Nice to have
Experience in a similar role within the motor industry
IT literacy
What we offer
Enhanced Holiday Entitlement – 33 days inc. bank holidays
Industry-leading Maternity, Paternity and Adoption Pay