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Sytner Tring is recruiting a Retail / Business Manager (Sales Led / Customer Facing) to join our high performing retail team. The role will primarily be based at the MINI site but cross over into supporting the BMW team too. This is a hands on sales leadership role. The successful candidate will spend the vast majority of their time directly with customers, leading from the front by selling Finance & Insurance products at an elite level. This role sits at the heart of the sales floor and is integral to vehicle deliveries, customer experience and commercial performance.
Job Responsibility
Customer facing on almost every deal
structuring and presenting finance solutions
selling value added products
ensuring every customer fully understands their options in a clear, compliant and engaging way
coach Sales Executives through observation, example, and real time feedback on deals
influence performance by demonstrating best in class selling behaviours, objection handling, and conversion techniques
Requirements
Customer facing retail sales background
Top performing Sales Executive
Sales Controller
Retail Business Manager
Finance focused sales role within an automotive dealership
Proven closer with a strong track record in face to face sales
Highly confident presenting finance and insurance products directly to customers
thrive on time pressured retail environments and live sales situations
Coach Sales Executives through observation, example, and real time feedback on deals
take pride in delivering strong finance penetration, add on performance and customer satisfaction
A working understanding of financial products is essential
What we offer
Enhanced Holiday Entitlement – 27 days plus bank holidays
Company Car
Industry-leading Maternity, Paternity and Adoption Pay