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Bmw & Mini Retail Manager

United Kingdom, Tring · Job Posted July 04, 2026
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Job Description

Sytner Tring is recruiting a Retail / Business Manager (Sales Led / Customer Facing) to join our high performing retail team. The role will primarily be based at the MINI site but cross over into supporting the BMW team too. This is a hands on sales leadership role. The successful candidate will spend the vast majority of their time directly with customers, leading from the front by selling Finance & Insurance products at an elite level. This role sits at the heart of the sales floor and is integral to vehicle deliveries, customer experience and commercial performance.

Job Responsibility

  • Customer facing on almost every deal
  • structuring and presenting finance solutions
  • selling value added products
  • ensuring every customer fully understands their options in a clear, compliant and engaging way
  • coach Sales Executives through observation, example, and real time feedback on deals
  • influence performance by demonstrating best in class selling behaviours, objection handling, and conversion techniques

Requirements

  • Customer facing retail sales background
  • Top performing Sales Executive
  • Sales Controller
  • Retail Business Manager
  • Finance focused sales role within an automotive dealership
  • Proven closer with a strong track record in face to face sales
  • Highly confident presenting finance and insurance products directly to customers
  • thrive on time pressured retail environments and live sales situations
  • Coach Sales Executives through observation, example, and real time feedback on deals
  • take pride in delivering strong finance penetration, add on performance and customer satisfaction
  • A working understanding of financial products is essential

What we offer

  • Enhanced Holiday Entitlement – 27 days plus bank holidays
  • Company Car
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Private Medical Insurance
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • Career Development
  • Enhanced Pension Entitlement
  • One day a year paid voluntary / community work
  • Colleague Discount on Cars
  • High Street Discounts
  • Discounted Gym Membership
  • Structured Career Path
  • Cycle to Work Scheme
  • Free Parking
  • Flexible working solutions
  • Learning and Development Opportunities

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