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Bmw Brand Expert

United Kingdom, Luton Employment contract · Job Posted June 10, 2026
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Job Description

A fantastic opportunity is available for a Brand Expert to join our team at Sytner BMW & MINI Luton. As a Sytner Brand Expert, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of BMW & MINI, accessories and vehicle ownership. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment. A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service. We offer extensive training to allow you to develop expert knowledge of the BMW & MINI Brand. This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team.

Job Responsibility

  • Be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand
  • promote the benefits and unique selling points of BMW & MINI, accessories and vehicle ownership

Requirements

  • Previous experience of working in retail
  • ability to maintain exceptional customer care in a competitive environment
  • passion for delivering excellent customer service
  • determination to expand knowledge and inspire others
  • enthusiasm and self-motivation to excel in customer service

What we offer

  • Enhanced Holiday Entitlement
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary/community work

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