BMS technician Job at JLL (Taguig)

Job Description

This position is in its nature proactive and focused on the technical details, to ensure the functionality of the workplace. It enables the Occupant and Guest Experience based on the requirement “works every time”, while maintaining safe working practices throughout all we do. The role responds and completes the day to day technical requirements to support the Workplace team and our vendor partners, ensuring compliance to SOPs and SLAs. A key aspect of this role is to work hand in hand with other service partners such as Security and Dining Services, with Landlords as relevant, to deliver on consistency of service to Occupants and Guests.

Job Responsibility

Involved in the overall upkeep of plant and facilities equipment to ensure smooth daily operations
Regularly inspect all equipment rooms and other facilities, and take note of any problems using the predefined checklists
Walk the duty technicians through weekend work plans, and give out technical recommendations
Carry out repairs
Get hold of vendors to do maintenance work
Speed up any required equipment moves, adds and changes implementation
Resolve technical problem in a timely manner to enhance Occupant Experience
Identify opportunities to improve technical service delivery
Strive for Continuous Improvement implementation
Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
Deliver an exceptional quality of service to the Client
Communicate effectively with Clients and vendors at the ground level to create customer delight
Work with all related parties on timely delivery of all services
Actively encourage an environment that supports teamwork, co-operation, service and performance excellence and personal success
Knowledge of BMS system, generate reports, logs, trend charts from time to time
Understand the operational & technical requirements of the site
Be able to resolve problems and improve operations
Implementation of task procedures and policies
Respond to critical out-of-hours issues & participate as a key team member in responses to emergency situations
Monitor the HVAC system in the BMS for its healthy operation and throttle the settings as per the requirements to maintain the standards
Thorough knowledge of process to be followed during power failure, incidents etc
Coordinate, manage and oversee vendors to perform a wide range of workplace-related services
Ensure service deliverables meet SLAs and KPIs
Escalate reoccurring problem and possible solutions to Engineering and Workplace team
Located on site at the clients offices
Mobile as required to cover multiple sites
Implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems
Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by the client
Share best practices and new ideas to further support the Workplace Experience Team
Adhere to the Risk & Safety work practices to mitigate the risk of services interruption to client’s operation
Co-ordinate with Building Operation teams in setting up and sustaining the best maintenance standards and practices
Deliver a programme of inspections for the property on Energy conservation, Maintenance practices, Utility management and Risk management procedures
Deliver /oversee the pre-emptive maintenance programme to reduce the risk of sudden failures of critical equipment
Follow the SOP/EOP
Maintain accurate check of log’s of all critical systems
Carryout breakdown maintenance as and when required
Incident management – well aware of the process and escalation
Ensure smooth shift hand over process
Participate in regular audits on process to ensure the procedures are being followed and adhered with by the FM staff
Adhere to all safety procedures, including Crisis Management/ Business Continuity and Emergency Procedures are maintained at all times
Ensure all works are compliance with statutory regulations on fire, health and safety standards
Ensure that service delivery teams and on-site contractors undergo a Health and Safety Induction prior to deployment

Requirements

Certified to do electrical or mechanical repair
At least 2-4 years’ experience in maintenance and improvement works, preferably in a corporate property / facilities management setting
Ability to maintain property / facility services in accordance with maintenance plan
Good verbal and written communication skills
Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements
Knowledge of HVAC, Fire Protection System, Electrical system and BMS system
Thorough knowledge of BMS System
Knowledge of Occupational Safety requirements
PC literate and able to manage daily activities using various systems, such as BMS, and other computerized control/monitoring system
Ability to effectively communicate and interact with all levels of people
6 working days per week, shift pattern 24/7 coverage required

Nice to have

Experience in CRAC, UPS, Chiller plant or Critical Equipment/Data Centre operations is preferable
Can speak or write in English
Proven track record of flawless project execution
Detail focused and proactive in nature
Self-motivated
Exhibits honesty & trustworthiness
Open to new ideas & willing to challenge status quo
Works well with diverse teams from various countries/cultures

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BMS technician

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