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The Counter Attendant is responsible for providing the renowned exceptional customer service Air North is famous for and ensuring the smooth operations of our grab-and-go food service counter. Your main role will involve assisting customers in selecting food and beverages, ensuring customer satisfaction, handling inquires, complaints, and transactions while maintaining cleanliness and upholding the food safety standards.
Job Responsibility:
Provide friendly and efficient customer service by greeting customers, offering assistance and answering inquiries about the products and menu options
Prepare and assemble grab-and-go food and beverage items, such as, sandwiches, salads, snacks, beverages, and other menu offerings, according to established recipes and guidelines
Clean and sanitize counter and dining areas such as: displays and glass showcases, kitchen appliances and working surfaces, tables, chairs and other high-touch surfaces
Ensure all health and safety regulations and best practices are met or exceeded
Be part of the BWB team presenting a clean, organized and efficient bistro with a reputation for delicious food!
Requirements:
3 years experience in customer service, hospitality or food services
Valid Drivers License
Strong communication skills
A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities
Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support
Must be a legally entitled to work in Canada
Nice to have:
Experience handling cash
Knowledge of food safety standards
Food Safe Level 1 certification
What we offer:
Phenomenal local and international flight benefits for you and your family!
Extra travel benefits such as hotels and cruises
Employer paid health & dental benefits
Group RRSP investment options
Cargo shipping benefits
Vehicle and home heating fuel discounts through Chieftain Energy for you and your family