BizOps Engineer I Job at Mastercard (Pune)

Technical Support Engineer

We're looking for a Technical Support Engineer who will be responsible for two c...

Location

United States , New York City; San Francisco

Salary:

Not provided

AirOps

Expiration Date

Until further notice

Requirements

2–4 years in Support Engineering, Solution Engineering, Technical Account Management, Product, BizOps, or Analytics at a high-growth startup
Proven track record running complex, multi-threaded customer programs in hybrid environments
Hands-on experience with LLMs and AI techniques, including prompt engineering and retrieval
Strong troubleshooting skills across APIs, data flows, and workflow orchestration
Comfort with workflow automation tools like Zapier
Analytical rigor with the ability to diagnose patterns and quantify impact
Excellent project management using tools like Linear, Airtable, and Asana
Clear, concise written and verbal communication
Customer empathy and curiosity — you listen deeply, uncover root causes, and advocate for customer outcomes

Job Responsibility

Proactive workflow maintenance
Perform workflow reviews across your book of business
Audit, update, and migrate workflows to latest model versions and best practices
Work closely with Solutions Architects to ensure customers have the most up-to-date workflows and coordinate migrations when new models and features ship
Communicate recommended changes, timelines, and expected impact with customers
Technical support excellence
Troubleshoot complex workflow issues
Guide customers building on AirOps with best-practice architecture

What we offer

Equity in a fast-growing startup
Competitive benefits package tailored to your location
Flexible time off policy
Parental Leave
A fun-loving and (just a bit) nerdy team that loves to move fast!

Fulltime

Forward Deployed Engineer

AirOps is the first end-to-end content engineering platform built for the AI era...

Location

United States , New York City; San Francisco

Salary:

Not provided

AirOps

Expiration Date

Until further notice

Requirements

2 to 6 years experience in Growth, BizOps, Product, Technical Account Mgmt, Analytics, Solution Engineering, or similar role at a high-growth startup
Comfortable moving fast in a startup where roles and responsibilities are fluid
Track record of running complex, multi-threaded projects in a hybrid environment
Experience with LLMs and AI techniques, including prompt engineering and retrieval
Experience automating processes with workflow automation tools like Zapier
Strong analytical skills with experience using data to inform decision making
Excellent project management skills, including proficiency in project management tools like Linear, Airtable, and Asana
Strong interest in the intersection between AI and growth, and the emergent capabilities and applications of LLMs
Superb written and verbal communication skills.

Job Responsibility

Build AI growth workflows using AirOps that we can use both internally and to productize for customers in different verticals
Evolve our services delivery playbook and resourcing, moving between execution and strategy
Use AirOps platform to improve our internal and customer facing processes and prove out new use cases
Partner with our Growth, Marketing, Sales, and Product teams to build new templates and workflows aligned to product launches and customer expansion opportunities
Work cross functionally with engineering, design, CX, growth, and content team members to bring features to market quickly & iterate based on feedback
Monitor key metrics closely
analyze trends/patterns & recommend solutions to improve business outcomes
report findings/recommendations regularly to Exec team
Partner with design team on UX research initiatives aimed at improving customer engagement & conversions throughout the customer journey
Test the product and provide feedback to improve the customer experience and usability

What we offer

Equity in a fast-growing startup
Competitive benefits package tailored to your location
Flexible time off policy
Parental Leave
A fun-loving and (just a bit) nerdy team that loves to move fast!

Fulltime

New

Lead, BizOps Engineer

The Next Edge BizOps team is looking for a Site Reliability Engineer who can hel...

Location

India , Pune

Salary:

Not provided

Mastercard

Expiration Date

March 21, 2026

Requirements

BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience
Bachelor’s degree in Information Technology, Computer Science or equivalent work experience
Experience in a financial environment preferred
Analytical/problem solving and planning skills
The ability to organize, multi-task and prioritize work based on current business needs
Possess strong communication skills -- both verbal and written
Strong relationship skills, collaborative skills and customer service skills
5-7 Years of experience in the following is required: UNIX, scripting, Oracle, SQL skills
Experience in dealing with difficult situations and making decisions with a sense of urgency is needed
Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby

Job Responsibility

Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement
Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
Support services before they go live through activities such as system design consulting, capacity planning and launch reviews
Maintain services once they are live by measuring and monitoring availability, latency and overall system health
Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity
Practice sustainable incident response and blameless postmortems
Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover
Work with a global team spread across tech hubs in multiple geographies and time zones
Share knowledge and mentor junior resources

Fulltime

Financial Systems Engineer

We're looking for an experienced engineer to build and own Lovable's financial s...

Location

Sweden , Stockholm

Salary:

Not provided

Lovable

Expiration Date

Until further notice

Requirements

8+ years building production financial systems (payments, billing, metering, or fintech infrastructure)
Deep expertise with payment platforms—subscription billing, international payments, payment lifecycle management
Strong backend engineering skills with systems handling real money at scale
Experience with usage-based or consumption billing models
Track record working in mature environments where you've seen "what good looks like"
Experience in financial compliance environments—tax, audit standards, or regulated fintech
Comfortable with ambiguity—you can take a business problem and architect a technical solution
Understanding of financial data accuracy requirements (reconciliation, audit trails, idempotency)
Proficiency in backend languages (TypeScript, Python, Go, or similar)
Experience with PostgreSQL or similar relational databases

Job Responsibility

Own the billing system of record—from Stripe integration through to the metering ledger
Build and scale metering infrastructure for our credit-based economy
Architect billing pipelines for pass-through services with cost attribution and margin tracking
Design monetization systems that support new pricing models
Implement fraud detection and payment failure recovery workflows
Handle multi-currency pricing and settlement for global customers
Build cloud/LLM cost management systems—tracking, allocation, and optimization
Develop internal tooling for discounts, credits, and promotional mechanics
Create financial reconciliation pipelines between multiple systems
Support ASC 606 revenue recognition requirements

Fulltime

AI Solutions Architect

AirOps is the first end-to-end content engineering platform built for the AI era...

Location

United States , New York City; San Francisco

Salary:

Not provided

AirOps

Expiration Date

Until further notice

Requirements

2 to 6 years experience in Growth, BizOps, Product, Technical Account Mgmt, Analytics, Solution Engineering, or similar role at a high-growth startup
Comfortable moving fast in a startup where roles and responsibilities are fluid
Track record of running complex, multi-threaded projects in a hybrid environment
Experience with LLMs and AI techniques, including prompt engineering and retrieval
Experience automating processes with workflow automation tools like Zapier
Strong analytical skills with experience using data to inform decision making
Excellent project management skills, including proficiency in project management tools like Linear, Airtable, and Asana
Strong interest in the intersection between AI and growth, and the emergent capabilities and applications of LLMs
Familiarity with Python and JavaScript preferred
Superb written and verbal communication skills

Job Responsibility

Build AI growth workflows using AirOps that we can use both internally and to productize for customers in different verticals
Evolve our services delivery playbook and resourcing, moving between execution and strategy
Use AirOps platform to improve our internal and customer facing processes and prove out new use cases
Partner with our Growth, Marketing, Sales, and Product teams to build new templates and workflows aligned to product launches and customer expansion opportunities
Work cross functionally with engineering, design, CX, growth, and content team members to bring features to market quickly & iterate based on feedback
Monitor key metrics closely
analyze trends/patterns & recommend solutions to improve business outcomes
report findings/recommendations regularly to Exec team
Partner with design team on UX research initiatives aimed at improving customer engagement & conversions throughout the customer journey
Test the product and provide feedback to improve the customer experience and usability

What we offer

Equity in a fast-growing startup
Competitive benefits package tailored to your location
Flexible time off policy
Parental Leave
A fun-loving and (just a bit) nerdy team that loves to move fast

Fulltime

Head of Solutions Engineering

As Head of Solutions Engineering, you will be responsible for hiring, mentoring,...

Location

United States , New York

Salary:

270000.00 - 320000.00 USD / Year

Clay

Expiration Date

Until further notice

Requirements

6+ years as a solutions/sales Engineer OR 6+ years in a translatable role (analytics manager, technical bizops)
2+ years managing technical teams
GTM fluency: You’ve lived in B2B SaaS and can speak the language of sales & marketing
Strong technical foundation in SaaS integrations and platform architecture
Proven ability to build scalable teams with systems, processes, and playbooks that drive efficiency
Excellent cross-functional collaboration with demonstrated partnerships across Sales, Product, and Marketing
Outstanding communication skills with experience coaching and scaling technical teams
Track record of leading projects and thriving in fast-paced, evolving environments
High bar for quality of work & attention to detail

Job Responsibility

Manage and scale the Solutions Engineering team through hiring, mentoring, and process development
Drive revenue growth by improving win rates and expansion through exceptional demos and POCs
Build world-class demo infrastructure including assets, tooling, and value narratives that demonstrate impact at scale
Influence product strategy by partnering cross-functionally with Sales, Product, Engineering, Marketing, and Enablement to integrate solutions expertise into go-to-market plans
Create a knowledge-capture system that scales team expertise: document solutions and patterns once, then transform them into internal resources (accessible via our internal AI tools) and external customer education

What we offer

Offers Equity
All employees can work for free with world-class coaches who specialize in creativity, management, and more

Fulltime

Senior Manager, Strategy & Operations (Consumer Business)

Reporting to the Chief Growth Officer, you will be the strategic operator that a...

Location

United States

Salary:

129000.00 - 228000.00 USD / Year

Ethos

Expiration Date

Until further notice

Requirements

7+ years total experience
2+ years in top-tier management consulting (McKinsey, Bain, BCG) or investment banking
2+ years in Strategy & Operations, Chief of Staff, or BizOps at a high-growth, venture-backed company
Track record of delivering results directly
Ability to go deep and zoom out
True operator mindset
Ability to understand nuances across functions
Structured thinking
Rapid learner
Exceptional communicator

Job Responsibility

Identify and prioritize growth opportunities across three dimensions: an expanding portfolio of products (term life, IUL, estate planning, annuities), the full customer lifecycle (acquisition, retention, cross-sell), and multiple channels from organic and performance engines to paid social, TV, partnerships, and referrals
Drive high-impact growth initiatives from concept to completion—owning some initiatives directly while enabling other leaders to execute others, with full accountability for results
Rigorously assess new opportunities: build business cases, model unit economics (CAC, LTV, payback, contribution margin), and make data-driven go/no-go recommendations
Develop a nuanced understanding of how various products, channels, and teams inter-play and leverage that understanding to guide teams across product, marketing, sales, and engineering towards the right goals and priorities
Own quarterly OKR planning and goal-setting processes across all functions—ensuring teams are aligned on the highest ROI opportunities and executing with clarity and velocity
Lead critical cross-functional projects that span Product, Engineering, Marketing, Sales, and Partnerships to deliver business growth

Fulltime

Finance & BizOps - EPD

You will serve as the strategic finance partner for our Engineering, Product & D...

Location

Sweden , Stockholm

Salary:

Not provided

Lovable

Expiration Date

Until further notice

Requirements

Hyperscaler Strategist & Deal Architect: Understand usage-based pricing and token economics
Seasoned negotiator who can structure deals balancing unit economics, committed spend, and flexibility
Technical & Analytical Authority: Excel expert modeling chops
Data skills (SQL, Hex, BI tools)
Technical literacy to gain credibility with Engineering leaders
Ability to translate technical concepts/decisions into financial impact
Service-First Partner: Proactive, can-do attitude
Comfortable owning operationally tedious work to ensure clean handoffs between technical teams, finance, and procurement
Finance & BizOps Veteran: 8+ years of relevant experience
4+ years in strategic finance and BizOps supporting R&D/EPD at a SaaS company

Job Responsibility

Drive Hyperscaler 360 Strategy: Orchestrate strategy for relationships with model providers
Architect High-Value Partnerships: Lead commercial negotiations with LLM providers and technical partners
Run Financial Operations for EPD: Implement rigorous FinOps practices
Drive EPD Planning & Investment: Own headcount planning, budgeting, and investment tradeoffs for the EPD org
Build an AI-Native Function: Integrate AI agents and automation into the finance workflow

Fulltime

BizOps Engineer I

Mastercard

Location:
India , Pune

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 06, 2026

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