Biz Ops Associate

• Drive the delivery of key initiatives from end-to-end, ensuring projects are completed efficiently and impactfully
• Design, implement, and iterate on scalable processes across Implementation and Customer Support to support our rapid growth
• Collaborate with Product, Implementation, Customer Success, and GTM teams to bridge gaps, translate feedback into actionable product requirements, and ensure seamless customer onboarding
• Leverage data and business acumen to run GTM experiments, track performance metrics (SLAs, win rates, time to go-live, etc.), and develop hypotheses for additional initiatives
• Drive the selection, onboarding, and management of external vendors and internal software tools that can drive additional value and scalability

• 2–4 years of experience, ideally coming from a top-tier management consulting firm (MBB preferred), venture capital, private equity, or a high-growth "BizOps" environment (experience in accounting audit, accounting or finance is a major plus)
• A strong "first principles" thinker who is comfortable with data (familiarity with BI tools and other software platforms is a major plus)
• Ability to quickly master new software platforms, processes, and engage with technical stakeholders to ensure operational feasibility
• A proven track record of taking extreme ownership, moving quickly with good judgment, and delivering measurable results in a fast-paced environment
• Exceptional interpersonal skills with the ability to simplify complex concepts for both internal teams and external executive stakeholders

• experience in accounting audit, accounting or finance
• familiarity with BI tools and other software platforms

Offers Equity