This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a versatile, high-agency Business Operations Associate to serve as a "connective tissue" across our organization. In this role, you will work directly with leadership to drive high-impact initiatives across Operations (Implementation, Customer Support) Go-to-Market (Sales, Marketing), and other functional areas. You are a true generalist who thrives in the "zero-to-one" phase—comfortable navigating ambiguity, designing new processes from scratch, and executing with extreme speed. This is a unique opportunity to gain broad, cross-functional exposure at a category-defining startup where your work directly impacts the company’s ability to scale.
Job Responsibility:
Drive the delivery of key initiatives from end-to-end, ensuring projects are completed efficiently and impactfully
Design, implement, and iterate on scalable processes across Implementation and Customer Support to support our rapid growth
Collaborate with Product, Implementation, Customer Success, and GTM teams to bridge gaps, translate feedback into actionable product requirements, and ensure seamless customer onboarding
Leverage data and business acumen to run GTM experiments, track performance metrics (SLAs, win rates, time to go-live, etc.), and develop hypotheses for additional initiatives
Drive the selection, onboarding, and management of external vendors and internal software tools that can drive additional value and scalability
Requirements:
2–4 years of experience, ideally coming from a top-tier management consulting firm (MBB preferred), venture capital, private equity, or a high-growth "BizOps" environment (experience in accounting audit, accounting or finance is a major plus)
A strong "first principles" thinker who is comfortable with data (familiarity with BI tools and other software platforms is a major plus)
Ability to quickly master new software platforms, processes, and engage with technical stakeholders to ensure operational feasibility
A proven track record of taking extreme ownership, moving quickly with good judgment, and delivering measurable results in a fast-paced environment
Exceptional interpersonal skills with the ability to simplify complex concepts for both internal teams and external executive stakeholders
Nice to have:
experience in accounting audit, accounting or finance
familiarity with BI tools and other software platforms