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At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging. Located in beautiful Black Hawk, CO, the Monarch Resort Spa seeks a passionate Bistro Mariposa Server to join our team! You will thrive in a fast-paced, high-volume environment that exceeds the expectations of our guests and team.
Job Responsibility:
Warmly greet guests, seat them, and promptly serve drinks
Take and enter beverage orders into the system quickly, and make informed recommendations about food and beverages
Provide exceptional service by checking on guests, refilling drinks, and addressing concerns or issues, escalating to management if needed
Maintain cleanliness and organization in the restaurant, including clearing and setting tables efficiently
Follow safety and alcohol awareness procedures, complete side work assignments, and perform other duties as assigned
Requirements:
Excellent guest service and communication skills, with proficiency in English and the ability to understand and convey information clearly
Capable of working efficiently in a fast-paced environment and familiar with food service regulations (preferred)
Physical requirements include standing for long periods, bending, stooping, and using hands continuously, with the ability to lift and push/pull weights up to 45 lbs
Flexibility to work all shifts, including weekends and holidays, and pass a pre-employment criminal background check and drug screen
Must be at least 18 years old
What we offer:
Enhanced health, dental, and vision insurance, along with a flexible spending account
Education, tuition, and certification reimbursement (up to $6,000 per calendar year)
Growth opportunities available across four different restaurants
Access the team dining hall with one free hot meal per shift