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This is an opportunity to work with the United States Citizenship & Immigration Services (USCIS) in meeting the mission of administering the nation’s lawful immigration system. As a Biometric Technician (BT), you will be responsible for supporting the mission of a government program located in Hartford, CT. This position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. Amentum provides all required job training for qualified candidates. This position is an on call (casual) team member.
Job Responsibility:
Complete biometrics registration for applicants seeking legal immigration to the United States
Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs
Provide front-line customer service as representatives of Amentum and on behalf of the United States Government
Perform quality biometrics processing to include capturing electronic fingerprints, photographs, and signatures within established program-wide processing times
Screen applicants entering the facility to ensure they have a valid appointment notice and identification allowing their entry into the ASC
Utilize crowd control barriers (stanchions or rails) to ensure a safe and organized entry into the facility
Visually inspect applicants and their belongings prior to allowing entry into the facility
Conducting periodic facility checks (both interior and exterior) reporting any concerns to the Site Supervisor to manage
Assist the Site Supervisor and/or government Immigration Service Officer in calling local law enforcement or first responders when necessary
Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed
Requirements:
Must be able to obtain and maintain facility credentials/authorization
US Citizenship is required for facility credentials/authorization at this work location
A High School Diploma or equivalent
Must be able to speak and write in English
Ability to stand upright on one’s feet for scheduled shift duration, excluding meals and breaks
Ability to hold and grasp applicant’s hands to obtain quality fingerprints
Ability to work in a high paced environment with the public
Ability to type and use basic computer skills
Successful completion of the biometrics training and become certified within sixty days
Nice to have:
Ability to speak a foreign language
What we offer:
Health and welfare payment for each hour worked (SCA)