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Biomedical Engineer (Application Consultant)

United States, Detroit Employment contract 75000.00 - 85000.00 USD / Year · Job Posted May 29, 2026
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Job Description

Conduct on-site clinical evaluations for new and existing customers to demonstrate the use of products and services to increase the frequency and quality of IGS (Image Guided Surgery) product usage Provide on-site consulting, guidance, and assistance to physicians and operating room personnel by evaluating options and problem-solving during surgery in order to maximize surgery efficiency and usage Lead installations and establish functionality at new and existing customer sites Educate/train physicians and hospital personnel, including operating staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of surgery products and services Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications Act as primary customer liaison, maintaining site visits and regular contact with customers, assessing satisfaction and usage levels, and working to increase revenue via the sale of service contracts, spare/wear parts, upgrades, etc. Regularly strategize with the Account Manager in your region to evaluate customer opportunities and open sales projects. Resolve product issues through detailed analysis and utilization of engineering expertise. Keep abreast of new developments regarding Brainlab and competitive surgery products and services via ongoing training and individual research and analysis Attend surgery continuing education annually and maintain annual product Promote surgery products and services to surgeons at trade shows Maximize customer satisfaction Perform other duties and responsibilities as required Travel 50%+ Salary Range 75-85k

Job Responsibility

  • Conduct on-site clinical evaluations for new and existing customers to demonstrate the use of products and services to increase the frequency and quality of IGS (Image Guided Surgery) product usage
  • Provide on-site consulting, guidance, and assistance to physicians and operating room personnel by evaluating options and problem-solving during surgery in order to maximize surgery efficiency and usage
  • Lead installations and establish functionality at new and existing customer sites
  • Educate/train physicians and hospital personnel, including operating staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of surgery products and services
  • Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications
  • Act as primary customer liaison, maintaining site visits and regular contact with customers, assessing satisfaction and usage levels, and working to increase revenue via the sale of service contracts, spare/wear parts, upgrades, etc.
  • Regularly strategize with the Account Manager in your region to evaluate customer opportunities and open sales projects
  • Resolve product issues through detailed analysis and utilization of engineering expertise
  • Keep abreast of new developments regarding Brainlab and competitive surgery products and services via ongoing training and individual research and analysis
  • Attend surgery continuing education annually and maintain annual product
  • Promote surgery products and services to surgeons at trade shows
  • Maximize customer satisfaction
  • Perform other duties and responsibilities as required
  • Travel 50%+

Requirements

  • B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, Nursing or equivalent experience
  • 1-3 years minimum of experience in a technical support role for a healthcare company or provider preferred
  • 1-2 years minimum customer service experience preferred
  • Knowledge of surgical procedures, anatomy and medical terminology preferred
  • Proficient in the use of PC software applications including Microsoft Office
  • Self-motivated, detail oriented and a proven history of ability to make independent decisions

What we offer

  • business casual environment
  • competitive compensation package
  • medical
  • dental
  • life
  • LTD
  • STD
  • matching 401k benefits

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