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Biomedical Engineer (Application Consultant)

United States, Newark Employment contract 75000.00 - 85000.00 USD / Year · Job Posted June 17, 2026
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Job Responsibility

  • Conduct on-site clinical evaluations for new and existing customers to demonstrate the use of products and services to increase the frequency and quality of IGS (Image Guided Surgery) product usage
  • Provide on-site consulting, guidance, and assistance to physicians and operating room personnel by evaluating options and problem-solving during surgery in order to maximize surgery efficiency and usage
  • Lead installations and establish functionality at new and existing customer sites
  • Educate/train physicians and hospital personnel, including operating staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of surgery products and services
  • Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications
  • Act as primary customer liaison, maintaining site visits and regular contact with customers, assessing satisfaction and usage levels, and working to increase revenue via the sale of service contracts, spare/wear parts, upgrades, etc.
  • Regularly strategize with the Account Manager in your region to evaluate customer opportunities and open sales projects
  • Resolve product issues through detailed analysis and utilization of engineering expertise
  • Keep abreast of new developments regarding Brainlab and competitive surgery products and services via ongoing training and individual research and analysis
  • Attend surgery continuing education annually and maintain annual product
  • Promote surgery products and services to surgeons at trade shows
  • Maximize customer satisfaction
  • Perform other duties and responsibilities as required
  • Travel 50%+

Requirements

  • B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, Nursing or equivalent experience
  • 1-3 years minimum of experience in a technical support role for a healthcare company or provider preferred
  • 1-2 years minimum customer service experience preferred
  • Knowledge of surgical procedures, anatomy and medical terminology preferred
  • Proficient in the use of PC software applications including Microsoft Office
  • Self-motivated, detail oriented and a proven history of ability to make independent decisions

What we offer

  • Business casual environment
  • Competitive compensation package
  • Medical
  • Dental
  • Life
  • LTD
  • STD
  • Matching 401k benefits

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