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Billingual Fulfillment Manager

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Randstad

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Location:
Canada , Saint-Laurent

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

40.84 - 56.16 CAD / Hour
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Job Description:

Are you a strategic leader with a passion for optimizing the customer journey? We are seeking a dynamic and collaborative Fulfillment Manager to lead our logistics operations at our Montreal (Saint-Laurent) location. In this role, you won't just manage processes; you will inspire a large-scale team to deliver excellence, balancing operational cost-efficiency with a world-class customer experience. If you thrive in a fast-paced, omnichannel retail environment and have a proven track record of leadership, we want to hear from you.

Job Responsibility:

  • Operational Oversight: Manage the full lifecycle of fulfillment, including inflow (trucks to store), outflow (delivery), order pickups, and online order preparation
  • Strategic Planning: Oversee logistics planning, transportation, and stock security while identifying opportunities for process optimization
  • Team Leadership: Lead a structured team of 4 direct reports, 12 team leaders, and multiple team supports. You will focus on coaching, delegation, and facilitating existing processes
  • Safety & Compliance: Ensure all operations strictly adhere to security and safety standards, including CNESST procedures
  • Cross-Functional Collaboration: Partner closely with commercial, support, and logistics teams to implement business-wide improvements

Requirements:

  • Minimum 5–7+ years of management experience
  • Proven experience in logistics, supply chain, warehouse, distribution, or retail sectors
  • French fluency is an absolute requirement
  • Strong English communication skills
  • Strong coaching abilities with a customer-focused mindset and the ability to lead in a unionized environment
  • University degree in Economics, Logistics, Supply Chain Management, or equivalent professional experience
What we offer:
  • Impactful Work: You are the engine behind the scenes, ensuring products are available to the many people who rely on us
  • Culture of Growth: We prioritize succession planning and internal development, providing global opportunities for professional advancement
  • Stability: Join a world-renowned brand in a permanent, full-time role with a structured onboarding process
  • Inclusive Environment: Work in a space that genuinely values diversity, well-being, and the contribution of every co-worker

Additional Information:

Job Posted:
January 03, 2026

Expiration:
February 27, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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