Billing Support, Office Angels

Billing Support

Office Angels

Location:
United Kingdom, Kingston Upon Thames

Category:
Finance

Contract Type:
Not provided

Salary:

28000.00 - 30000.00 GBP / Year

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Job Description:

This fixed-term contract offers a fantastic opportunity to work in the Finance Department and contribute to an outstanding customer experience. The role involves billing support and credit control functions.

Job Responsibility:

Proactively conducting contract reviews and maintaining customer accounts
Resolving customer queries quickly and efficiently via phone, email, and Live Chat
Identifying and correcting billing errors using various databases
Collaborating with Account Managers to discuss customer accounts and retention opportunities
Passing potential sales leads to Account Managers
Continuously improving skills through personal development goals and training sessions

Requirements:

Credit control experience
Excellent communication skills
Attention to detail
Customer-centric approach
Technical proficiency in SAP and Salesforce (SFDC)
Good Microsoft Excel skills
Proactive mindset

Nice to have:

Strong knowledge of SAP and Salesforce (SFDC)

What we offer:

Generous benefits package
Supportive team
Career development opportunities
Dynamic work culture
Training and development

Additional Information:

Job Posted:
November 06, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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