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Billing Support

https://www.office-angels.com Logo

Office Angels

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Location:
United Kingdom , Kingston Upon Thames

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Category:

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Contract Type:
Not provided

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Salary:

28000.00 - 30000.00 GBP / Year

Job Description:

This fixed-term contract offers a fantastic opportunity to work in the Finance Department and contribute to an outstanding customer experience. The role involves billing support and credit control functions.

Job Responsibility:

  • Proactively conducting contract reviews and maintaining customer accounts
  • Resolving customer queries quickly and efficiently via phone, email, and Live Chat
  • Identifying and correcting billing errors using various databases
  • Collaborating with Account Managers to discuss customer accounts and retention opportunities
  • Passing potential sales leads to Account Managers
  • Continuously improving skills through personal development goals and training sessions

Requirements:

  • Credit control experience
  • Excellent communication skills
  • Attention to detail
  • Customer-centric approach
  • Technical proficiency in SAP and Salesforce (SFDC)
  • Good Microsoft Excel skills
  • Proactive mindset

Nice to have:

Strong knowledge of SAP and Salesforce (SFDC)

What we offer:
  • Generous benefits package
  • Supportive team
  • Career development opportunities
  • Dynamic work culture
  • Training and development

Additional Information:

Job Posted:
November 06, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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