Billing Support Job at Office Angels (Kingston Upon Thames)

Billing Support

This fixed-term contract offers a fantastic opportunity to work in the Finance D...

Location

United Kingdom , Kingston Upon Thames

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Credit control experience
Excellent communication skills
Attention to detail
Customer-centric approach
Technical proficiency in SAP and Salesforce (SFDC)
Good Microsoft Excel skills
Proactive mindset

Job Responsibility

Proactively conducting contract reviews and maintaining customer accounts
Resolving customer queries quickly and efficiently via phone, email, and Live Chat
Identifying and correcting billing errors using various databases
Collaborating with Account Managers to discuss customer accounts and retention opportunities
Passing potential sales leads to Account Managers
Continuously improving skills through personal development goals and training sessions

What we offer

Generous benefits package
Supportive team
Career development opportunities
Dynamic work culture
Training and development

Fulltime

Customer Support Billing Specialist

We are looking for a detail-oriented Customer Support Billing Specialist to join...

Location

United States , Milwaukee

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in billing, accounts receivable, collections, or a related accounting support role
Proficiency with Microsoft Excel for tracking, analysis, and reconciliation work
Experience using Salesforce Sales Cloud or a comparable CRM or billing platform
Working knowledge of accounts receivable processes, commercial collections, and vendor account management
Ability to complete cash reconciliations and support daily cash management activities with accuracy
Strong analytical and problem-solving skills with the ability to identify causes of delayed payments
Effective communication skills and the ability to collaborate with internal teams to resolve account issues

Job Responsibility

Review billing records for accuracy, identify discrepancies, and help ensure invoices are issued correctly and on time
Oversee collection activity by supporting final notice outreach, tracking follow-up efforts, and helping move delinquent accounts toward resolution
Perform cash reconciliation tasks and assess how payment activity affects account balances and related financial reporting
Partner with post-sale operations teams to research overdue vendor balances and support accounts receivable follow-up actions
Provide day-to-day accounting assistance by working with general ledger entries and coordinating with revenue accounting functions
Use Excel and Salesforce tools to analyze account details, monitor payment trends, and document billing-related activity
Support payment setup and invoice delivery processes, including troubleshooting workflow issues tied to billing and credit card transactions

What we offer

Medical
Vision
Dental
Life and disability insurance
Company 401(k) plan

Billing Support Engineer

At Vodafone, we’re not just shaping the future of connectivity for our customers...

Location

Greece , Athens

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

At least 3 years of professional experience in a relevant role
Bachelor’s Degree in Computer Science or Engineering. Master’s Degree will be considered an asset.
Strong experience with Billing IT services and Oracle SQL (relevant certifications will be considered a plus)
Capable to understand the technical aspect of complex systems with strong analytical and problem-solving skills
Experience with cloud platforms (e.g. Azure, AWS)
Good understanding of live monitoring tools (eg Splunk, Dynatrace)
ITIL Certification is preferred
Ability to influence, mentor, and collaborate with agile development teams
Self – motivated with strong time-management skills and the ability to juggle multiple balls
Excellent written and verbal communications skills in Greek & English, with both technical and business audiences

Job Responsibility

Manage and initiate continuous operation improvements to verify and improve operational effectiveness of Billing services
Administrate, configure and monitor Billing applications, ensuring system’s integrity
Act as second level support, processing incoming incidents, problems and requests through Service Desk ensuring alignment with business users
Perform health and quality checks to verify operational excellence
Collaborate with vendors and Billing delivery teams in the development and deployment of new functionalities
Ensure operations related activities are performed in compliance with company processes and regulations

What we offer

Award-winning work environment -certified #1 Top Employer in Greece
Competitive pay, bonus & remuneration package
Private Health & Medical Insurance
Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad
Unlimited access to learning resources and trainings
Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
Spirit of Vodafone Day: one day each quarter dedicated to your personal development
Extra days off: Vodafone Day, Family Day, Volunteering Day
Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking
Special employee offers and discounts

Fulltime

Medical Billing Support Services Associate

The Medical Billing Support Services Associate I coordinate and performs all asp...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Understand the practice billing and collection system and process requirements for the automated and manual cash posting, batch balancing and reconciliation of cash receipts in the insurance billing process
Researches and analyzes un-posted cash on hand and unapplied cash to ensure timely posting and resolution
Investigate unapplied cash receipts and resolve or escalate in a timely manner to lead or supervisor
Reverses balance to credit or debit if charges were improperly billed
Contacts insurance carriers as necessary to determine correct payment application
Reviews correspondences related to refunds and or recoupments. Takes the necessary actions such as issuing a refund request or sending a dispute/appeal to the payer
Responsible for evaluating credit balances and ensuring that refunds are issued to the appropriate payer in a timely and accurate manner
Work with Finance and other Revenue Cycle Departments to optimize the cash posting, balancing and reconciliation process
Communicates issues related to payment posting and refunds from payers to management
Updates correct payer and resubmits claims to the payers

Job Responsibility

Coordinate and performs all aspects of the processing of cash receipts from automated and manual payers in accordance with training materials, scripts, and standard operating procedures
Performs a variety of duties which may include reviewing overpayments, credits and recoupments
Making phone calls and/or using payers web portals to check patient eligibility or confirming status of pending recoupments

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Medical Billing Support Services

The Medical Billing Support Services play a critical part in ensuring the effici...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in medical billing, coding, or collections within the healthcare industry
Strong knowledge of medical claims processing and payment posting
Proficiency in handling medical appeals and resolving billing discrepancies
Ability to analyze and resolve complex cash receipt issues efficiently
Experience with insurance verification and eligibility confirmation processes
Excellent communication skills to interact with patients, payers, and internal teams
Proven ability to meet productivity and quality standards consistently
Familiarity with healthcare compliance and audit procedures

Job Responsibility

Process cash receipts, both automated and manual, ensuring accuracy and adherence to billing systems and procedures
Investigate and resolve issues related to unapplied cash receipts, escalating complex cases when necessary
Review and analyze patient eligibility and pending recoupment statuses to take appropriate actions
Evaluate credit balances and issue timely refunds to payers with accuracy
Collaborate with Finance and other Revenue Cycle teams to improve cash posting, reconciliation, and balancing processes
Communicate payment posting and refund-related issues to management for prompt resolution
Verify payer information, resubmit claims, and ensure proper application of payments
Perform cross-trained tasks such as charge entry, insurance eligibility verification, and resolving billing edits
Handle customer service interactions, addressing patient payment concerns and resolving self-pay credit balances
Participate in special projects, including audits, compliance reviews, and unique billing and collections scenarios

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free online training

Medical Billing Support Services Associate

A Hospital in Los Angeles is in the need of a Medical Billing Support Services A...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in medical billing, coding, and collections within a healthcare setting
Proficient in handling medical claims, payment posting, and appeals processes
Strong analytical skills to research and resolve unapplied cash and credit balances
Familiarity with insurance verification and eligibility requirements
Ability to communicate effectively with patients and payers to resolve billing issues
Experience in working collaboratively with finance and other departments to optimize revenue cycle processes
Knowledge of healthcare compliance standards and ability to participate in audits and reviews
Detail-oriented with the ability to meet productivity and quality benchmarks consistently

Job Responsibility

Process cash receipts from both automated and manual payers, ensuring compliance with established procedures
Research and analyze unposted or unapplied cash to facilitate timely resolution and posting
Investigate unapplied cash receipts and escalate issues to supervisors when necessary
Reverse balances and adjust credits or debits to correct billing errors and payment applications
Review correspondence related to refunds or recoupments, taking appropriate actions such as issuing refund requests or submitting disputes
Evaluate credit balances and issue refunds to payers in an accurate and timely manner
Collaborate with Finance and other Revenue Cycle departments to streamline cash posting, balancing, and reconciliation processes
Address issues related to payment postings or refunds and communicate updates to management
Cross-train in billing processes, including charge entry, insurance eligibility verification, and resolving billing edits
Assist with special projects assigned by leadership, such as audits, payer compliance reviews, and case-specific billing and collections

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Billing Support Specialist

As a Billing Support Specialist at Notion, you will support our customers by add...

Location

United States , San Francisco

Salary:

110000.00 - 130000.00 USD / Year ▼

Notion

Expiration Date

Until further notice

Requirements

Excellent written and verbal communication skills with the ability to distill complex technical topics to non-technical audiences
5+ years of experience in technical support or customer service, preferably within SaaS or fintech
Strong organizational skills with the ability to manage multiple priorities in a dynamic environment
Proficient in diagnosing and solving complex issues with attention to detail and a proactive mindset
Ability to work independently and collaboratively while adapting to evolving priorities
You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results

Job Responsibility

Provide timely, accurate billing and payment support through channels such as email, Zoom, and Slack
Troubleshoot and resolve payment discrepancies, processing errors, and technical issues by diagnosing root causes and implementing solutions
Collaborate with finance, regional support teams, user operations and enablement teams to gather feedback and improve the payment processing experience
Proactively identify areas for improvement in payment workflows and work with internal teams to enhance systems
Maintain and report on KPIs and provide ad hoc reporting as necessary
Develop and update knowledge base documentation to streamline future support requests
Share insights and best practices with the team to improve overall efficiency and ensure ongoing training on payment-related issues

Fulltime

Billing Support Specialist

As a Billing Support Specialist at Render, you'll be the go-to expert for all cu...

Location

United Kingdom

Salary:

45760.00 - 71500.00 GBP / Year

Render

Expiration Date

Until further notice

Requirements

Working location in the United Kingdom
2-4 years experience in billing, at a SaaS/PaS is a bonus
Strong demonstrated writing skills in English
History of working with payment tools like Orb, Metronome and Stripe
Happy interacting directly with our customers

Job Responsibility

Handle Support Billing tickets
Handle payment disputes/chargebacks
Handle Subscription operations - Enterprise customers, Custom Contracts etc
Streamline and improve: Identify gaps in workflows and help automate or optimize where possible
Collaborate closely with Finance, Product and the wider Support Engineering teams to identify customer friction

What we offer

Equity with early-exercise options and extended exercise windows
4 weeks of paid vacation
14 weeks of fully paid parental leave for all parents
Long-term disability, life insurance, and 401K plans
100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent
FSAs and HSAs are available
Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc
Monthly cell phone and internet subsidy
Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders
Continuous learning benefits & related support

Fulltime

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