Jobs Remote jobs Sign In

Vodafone · IT - Administration

Billing Support Tech Sr. Specialist

Egypt, Giza · Job Posted July 03, 2026

Job Link Share

Job Description

Billing support specialist providing L2 support for Technology & Business stakeholders. Coordination and tracking of proactive & reactive operational activities and ensure that the services provided to customers are continuously available. Performing to Service Level Agreement (SLA) performance levels. Ensure the Billing system High Availability and Resilience and with least outage time and minimal customer impact. Observing and analysing repetitive problems and customer complaints and set and implement an action plan to avoid them. Continuously review and update monitoring and alarming procedures and ensure they are efficient and effective. Ensure conforming to Vodafone's Security & Privacy policies and standards

Job Responsibility

Abide to SLA in billing support daily activities and interactions
Review current manual jobs and automate them for higher productivity and effectiveness
Ensure Bill Cycles activities run and complete on the scheduled dates and within SLAs
Enhance Mean-time-to-Resolve (MTTR) of Trouble tickets
Embrace automation and DevOps techniques

Requirements

Bachelor degree in Computer Science, Engineering or a related field
Experience in telco Billing systems
3+ years of Experience with Systems administration in Linux/Unix
3+ years of Experience with Databases
Programming / scripting experience (Java, Perl, Python, …)
Good knowledge in computer networks
Experience supporting a 24x7 production environment

Nice to have

Exposure to Virtualization, Cloud Computing and Cybersecurity is plus

Vodafone - All Job Offers

Giza

Billing Support Tech Sr. Specialist

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst

Similar Jobs for

Billing Support Tech Sr. Specialist

8 matching positions

Charging Support Tech Sr. Specialist

Handle corrective actions needed for VFE Charging services for Voice, Data and V...

Location

Salary

Expiration Date

Until further notice

Requirements

University Graduate, BSc of Engineering in Telecommunications or Computer science
2-3 years of experience in Telecommunication Industry
Excellent knowledge of telecom/IT industry
Required hands-on experience with different operating systems (Unix, Linux,…) as system administrator
Knowledge in Database maintenance and housekeeping (Oracle, MySql, …)
Programming languages (Java, Perl, PHP, …)
Knowledge of GSM/GPRS network structure
Very good command of Microsoft office

Job Responsibility

Job Responsibility

Handle corrective actions needed for VFE Charging services for Voice, Data and VAS services including all SDPs, AIRs and all related charging application nodes (Charging Interface, Data Handler , ADSL handler) at Vodafone Egypt network for Consumer and Corporate Customers (Tariff Management) experience and assure fastest recovery of unplanned service disruptions and emergencies
Own recharge and refill services, monthly charging Bill Cycle service, prepaid customers Life Cycle
Responsible about operational KPI’s for charging of voice, Data & prepaid services
Assuring timely, best quality and seamless network changes and expansions on Charging services
Handle the SW updates on Charging domain to assure operating on the latest recommended SW level
Responsible for 24/7 system faults, global incidents and corrective maintenance activities execution on prepaid charging Nodes to ensure meeting all Operational KPIs
Communicate with Charging vendors through regular management meetings
Handle integration & acceptance of all Charging new nodes and expansions in MTXs
Apply and own configuration management activities execution on all Charging nodes
Review and ensure VFE targets related to new Promos , Tariffs, products…etc. are achieved

Fulltime

Ai Engineer

We are recruiting an AI Engineer for a direct contract with a company based in t...

Location

Portugal , Porto

Salary

Expiration Date

Until further notice

Requirements

2+ years experience working within a software development team as an engineer
Comfortable writing and debugging code in Python. You understand the importance of readable code and are eager to learn best practices.
Familiarity with frameworks like FastAPI, Flask, or Django, with experience developing and exposing/consuming APIs.
Understanding of containerization and exposure to Docker.
Comfortable using Git for team collaboration (Gitlab pipelines exposure is a plus).
Machine Learning Fundamentals: Foundational knowledge of ML concepts and practical experience (academic or personal projects) deploying a simple model using libraries like scikit-learn, PyTorch, or TensorFlow.
Experience manipulating and analyzing data using libraries such as Pandas and NumPy.
A strong desire to learn MLOps principles, cloud infrastructure, and deployment practices (Kubernetes exposure is a plus).
BSc in Computer Science or a related technical field.

Job Responsibility

Job Responsibility

Implementing solutions for building and deploying AI models in production, with a focus on fault tolerance, scalability, maintainability and automation.
Leveraging modern LLM’s to include/enhance parsing capabilities for CVs/job adverts for existing supported languages and new additional languages.
Collaborating with the team to design, implement and optimise data processing pipelines and evaluation tools.

Fulltime

Branch Manager

Come and join us as a results driven Branch Manager to deliver sales and exceed ...

Location

United Kingdom , Lymington

Salary

Expiration Date

Until further notice

Requirements

A great positive attitude
Enjoy customer interaction
Management Experience
Safe Practices
Forward Thinking
Tenacity and resilience
A pro-active approach to sales, with a strong desire and ability to win and grow new business
Experience of customer relationship management and developing a true partnership approach
Excellent communication skills
Self confident and self motivated, with the ability to work on own initiative or as part of a wider team

Job Responsibility

Job Responsibility

Effective management of the team and resource
Setting the standard of a sales orientated culture
Delivering against sales and customer demands while maximising profitability
Maximising margin and net profit
Keeping everyone safe
Build and maintain relationships with new and existing trade and retail customers
Ability to interpret and analyse financial and statistical information

What we offer

Bonus
Discounts, savings and cash back at numerous retailers
Life assurance
Extended family policy including maternity, paternity, additional annual leave and more
Mental Health First Aiders and Employee Assistance Programme, we look out for each other
Complete induction and a company that lets you grow and encourages development
Financial education and loans
Flexible working options
A business striving to create an environment of inclusion so everyone can be their true self

Fulltime

Guest Environment Expert

Our jobs aren’t just about giving guests a clean room and a freshly made bed. In...

Location

United States , Poughkeepsie

Salary

18.00 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Ensuring a safe work place
following company policies and procedures
maintaining confidentiality
upholding quality standards
ensuring professional uniform, personal appearance, and communications
ability to stand, sit, or walk for an extended time
ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance

Job Responsibility

Job Responsibility

Delivering guest requests
stocking carts
cleaning rooms and public spaces
maintaining the appearance and cleanliness of the whole hotel

Parttime

Project Engineer

Our client is seeking a motivated and experienced Project Engineer to join their...

Location

United Kingdom , Dartford

Salary

30000.00 GBP / Year

Expiration Date

Until further notice

Requirements

Proven construction based industry experience, (ideally within Smoke Ventilation/Fire Alarm Systems but not essential)
Computer literate with strong reporting and organisational skills
Excellent interpersonal and communication skills
Ability to multitask and manage cross-disciplinary projects
Strong time management and decision-making abilities
Professional, presentable, and self-motivated
Team-oriented with a commitment to exceeding client and colleague expectations
Full UK Driving License required, ideally with your own transport

Job Responsibility

Job Responsibility

Assist in the development and delivery of Risk and Method Statements
Compile detailed project reports covering quality, progress, and issues
Measuring up for install jobs and conducting Coordinate on-site deliveries to ensure smooth logistics
Support the accounts team with project-related financials and debt collection
Monitor project costs and provide financial updates, including profit/loss analysis
Communicate effectively with subcontractors and ensure alignment with project goals
Manage resources according to the client's program and track project progress
Ensure all documentation and certification is accurate, complete, and submitted on time

What we offer

23 days annual leave plus bank holidays, rising to 25 days annual leave at 2 years service
Company mobile phone
uniform and PPE
Life Insurance
Private Health Care
Pension Scheme

Fulltime

Sales Assistant

Come and join us as a results driven Sales Assistant on a flexible hours basis t...

Location

United Kingdom , Woking

Salary

12.71 - 13.93 GBP / Hour

Expiration Date

September 07, 2026

Requirements

A great positive attitude
Teamwork
Enjoy customer interaction
Flexibility
Ideally you’ll have previous experience of selling or assisting customers with purchases, ideally with knowledge of the products associated with our industry - although enthusiasm and a can-do attitude is just as important
Flexible with working hours
Full, clean driving licence may be required

Job Responsibility

Job Responsibility

Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins
Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service
Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing
You may be required to take on general driving duties when required

What we offer

Bonus
Discounts, savings and cash back at numerous retailers
Life assurance
Extended family policy including maternity, paternity, additional annual leave and more
Mental Health First Aiders and Employee Assistance Programme
Complete induction and a company that lets you grow and encourages development
Financial education and loans
Flexible working options

Parttime

Sales / Project Estimator

Our client, a UK leader in the design, installation, and maintenance of smoke ve...

Location

United Kingdom , Ashford, Kent

Salary

45000.00 GBP / Year

Expiration Date

Until further notice

Requirements

GCSE Maths and English (Grade C/4 or above, or equivalent)
Proven experience as an estimator, preferably within the smoke ventilation sector
Established client relationships in the industry
Experience in the commercial sector is preferred but not essential

Job Responsibility

Job Responsibility

Analyzing tender enquiry drawings, fire strategy, and specifications to determine the scope of work
Quantifying materials and labour needed for projects based on tender information
Preparing and submitting precise quotations
Updating quotations throughout the tender process as new information arises
Identifying technical and commercial project risks
Reviewing contracts to ensure consistency with tender information
Preparing schedules of rates and costs for payment applications
Conducting design checks to ensure alignment with the agreed scope of work
Finalising budgets for live projects
Liaising with team members at various project stages to meet cost and budget requirements

What we offer

23 days + Bank Holidays annual leave allowance (increases with service)
Private Medical Insurance
Pension
Training and Development opportunities
parking
team and company social events

Fulltime

Human Resources Coordinator

Create and maintain filing systems. Create and type office correspondence using ...

Location

India , Navi Mumbai

Salary

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
None

Job Responsibility

Job Responsibility

Create and maintain filing systems
Create and type office correspondence using a computer
Distribute and route mail
Order and track Human Resources office supplies and forms
Answer phone calls and record messages
Create new employee personnel file
Assist walk-in candidates with application procedures
Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities
Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines
Inform Human Resources management of issues related to employee relations within the division or property

Fulltime