Billing Support Specialist

• Review and prepare customer invoices to confirm charges, quantities, and supporting details are accurate before release
• Investigate billing issues such as payment shortages, disputed amounts, and customer questions, then coordinate solutions in a timely manner
• Contribute to month-end close by processing billing corrections, completing reconciliations, and helping ensure financial records are current
• Oversee daily billing workflow queues and prioritize outstanding items to keep turnaround times on track
• Examine customer agreements, rate structures, and invoicing timelines to ensure billing activity follows approved terms
• Work with accounts receivable, sales, and operations teams to align invoicing details with revenue recognition and customer expectations
• Maintain organized billing files and supporting records so documentation is complete and ready for audit review
• Assist in preparing reports related to billing performance, aging trends, and variances to support operational and financial analysis

• Experience handling billing processes, invoice review, and statement preparation in a detail-focused business environment
• Ability to research discrepancies and resolve customer billing concerns with accuracy and good judgment
• Working knowledge of computerized billing systems and standard financial recordkeeping practices
• Familiarity with billing collections and collaboration with accounts receivable or related finance teams
• Strong attention to detail with the ability to manage multiple deadlines in a fast-paced setting
• Proficiency with reporting, reconciliations, and basic analysis of billing or aging data
• Clear communication skills and the ability to work effectively with cross-functional partners

Exposure to accounts payable processes or broader accounting support is helpful

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan