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We are looking for an experienced Billing Supervisor to join an organization in Chesapeake, Virginia in a contract-to-permanent capacity. This position oversees billing operations, labor reporting support, contract documentation, and financial review activities while helping ensure accurate invoicing and compliance with internal controls. The ideal candidate brings strong analytical ability, advanced Excel skills, and a hands-on approach to resolving billing, pricing, and customer account issues.
Job Responsibility
Lead daily billing activities across service, parts, warranty, credit, and core transactions to support accurate and timely invoicing
Maintain active job files by organizing supporting documentation such as time records, expense details, shipping information, and materials documentation
Review open work for backorders, pricing gaps, and cost discrepancies, then prepare cost summaries and draft invoices for management approval
Finalize approved jobs in accounts receivable and submit customer invoices in accordance with contract terms and client-specific billing procedures
Supervise labor entry support, verify reported hours, secure required approvals, balance entries for payroll deadlines, and follow up on missing time documentation
Maintain current customer contract records, including new agreements and escalated account matters, while protecting confidential information
Investigate and resolve invoicing, tax, credits, work order, and pricing issues through coordination with customers and internal teams
Review selected operating expenses, freight charges, and non-purchase order invoices, while supporting audit requests, reporting cycles, and intercompany documentation flow
Requirements
5+ years of experience in billing, accounting operations, or a related supervisory role
Demonstrated background managing billing functions in a fast-paced business environment
Strong proficiency with Microsoft Office applications, including advanced Excel skills for analysis and reporting
Experience working with Oracle is preferred
Solid understanding of complex calculations, cost review, and invoice validation
High attention to detail with the ability to organize records and maintain accuracy across multiple priorities
Effective written and verbal communication skills for interacting with customers, managers, and cross-functional teams
Self-directed and able to manage multiple deadlines while maintaining strong analytical judgment
Nice to have
Experience working with Oracle is preferred
What we offer
medical
vision
dental
life and disability insurance
401(k) or deferred compensation plan (if eligible)
paid time off for vacation, personal needs, and sick time
paid holidays
up to 13 days of CTO and up to 10 paid holidays per calendar year