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You’ll be part of a team that values precision, accountability, and collaboration. This is a hands-on role where your attention to detail and Excel expertise will make a direct impact on daily operations.
Job Responsibility:
Maintain customer records and update systems with new customer information and rate changes
Create and send invoices on a weekly, semi-monthly, and monthly basis
Track and monitor rate change due dates
Maintain and organize customer contracts
Send courtesy reminders and follow up on past due invoices
Resolve credit card chargebacks and process manual credit card transactions
Create and review journal entries related to invoicing
Post daily journal entries and update the cash register
Assist the front desk team with reservation corrections as needed
Support additional administrative and accounting tasks as assigned
Requirements:
Experience in billing or accounts receivable within a high-volume environment
Strong Excel skills (VLOOKUP and Pivot Tables are required)
Excellent communication skills and a customer-focused approach
Strong attention to detail and accuracy
Solid organizational and time-management skills
PC proficiency and comfort learning internal systems