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At bsport we empower the Wellness Industry with an all-in-one platform that combines boutique fitness and advanced technology. Our platform enables our partners to manage their bookings, payroll, marketing and more, to streamline operations and boost their commercial success. As a Billing Specialist, you will be the main point of contact regarding billing support for our customers as well as chasing the outstanding invoices.
Job Responsibility:
Ensuring the good settlement of invoices in due time
Chasing up bad payers and following processes on debt recovery
Handling billing related requests from internal teams and clients (B2B & B2C)
Owning the configuration of new clients billing/platform set ups
Managing churn related billing workflows, and leading billing negotiations such as termination contracts and settlement agreements
Discover new opportunities for process improvements
Assist Customer Success and Customer Care teams in the billing strategy to apply
Working cross-functionally with sales, operations and customer service
Requirements:
2 years min experience in billing, accounts receivable, or a related role (in a B2B SaaS start-up is a plus)
Fluency in English and French (additional languages such as German or Dutch are a strong plus)
Good proficiency in Excel, knowledge of Hubspot / Notion / Stripe highly appreciated
Attention to detail and organisational skills with the ability to manage multiple accounts and priorities
Strong communication skills and confidence when interacting with customers
Nice to have:
Experience in a B2B SaaS start-up
Additional languages such as German or Dutch
Knowledge of Hubspot / Notion / Stripe
What we offer:
Vibrant office in Passatge St. Joan, Barcelona
Hybrid work, with 1 remote day per week
Work from anywhere – Travel & work remotely for up to 15 days per year
Fitness perks – Exclusive gym benefits tailored for you
Health insurance – Fully covered by us
Team culture & socials – Join after-work events and team outings
Team building & sports – Connect with your teammates through fun activities