Billing Specialist

• Manage outstanding resident accounts by conducting timely follow-up on unpaid balances through appropriate communication and collection methods
• Process billing activity by reviewing charges, entering or uploading invoice details, and producing monthly statements for residents
• Maintain current census information for all payer types by entering updates accurately into the healthcare management system
• Prepare and distribute resident account statements, ensuring billing information is complete, clear, and submitted on schedule
• Collaborate with community and operational teams during accounts receivable reviews to report private-pay delinquencies and support resolution planning
• Organize and submit eligible overdue accounts to external collections in alignment with established policies and documentation requirements
• Confirm insurance eligibility and complete pre-authorization checks for new admissions to support accurate reimbursement and coverage verification
• Review move-in documentation for completeness and route required forms to the proper files and departments
• Document collection efforts thoroughly, escalate unresolved payment issues when needed, and provide courteous support to patients, staff, and leadership while meeting compliance and attendance expectations

• Minimum of 3 years of experience in billing, accounts receivable, collections, or a related financial support role
• Hands-on experience with medical billing and familiarity with Medicare billing practices and private insurance
• Proficiency with computerized billing platforms, accounting systems, and electronic health record software
• Working knowledge of accounts receivable processes, insurance verification, and payment follow-up procedures
• Ability to manage deadlines, maintain accuracy, and handle multiple billing tasks in a fast-paced environment
• Strong written and verbal communication skills with a detail-oriented, service-focused approach

Experience using tools such as Epic, ADP financial systems, or similar accounting and healthcare software

• Medical, vision, dental, and life and disability insurance
• 401(k) plan