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Billing Specialist

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360 Resourcing Solutions

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Location:
United Kingdom , Reigate

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Category:
Finance

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Contract Type:
Not provided

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Salary:

36000.00 - 40000.00 GBP / Year
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Job Description:

The Billing Specialist plays a key role in ensuring accurate, timely, and customer focused billing across a diverse product portfolio. The role involves maintaining high standards of data integrity, supporting continuous improvements, and collaborating effectively with internal teams and external stakeholders.

Job Responsibility:

  • Delivering accurate and timely monthly billing cycles, supporting the Billing Team including the upload of supplier files, processing of call and service data, and reconciliation of billed data against customer orders
  • Maintaining and updating billing platforms and records, including updating pricing, and ensuring customer and product data is accurate
  • Investigating and resolving billing queries efficiently, ensuring clear and professional communication with customers and internal departments
  • Validating and reconciling supplier invoices, identifying discrepancies, raising supplier claims, and ensuring alignment with data received
  • Manually billing non-automated services, applying relevant charges and ensuring alignment with contractual commitments
  • Supporting process improvements and driving efficiencies, contributing ideas to streamline workflows, reduce future billing queries, and enhance invoice presentation and reporting
  • Producing accurate reports and analysis,supporting management and departmental decision making
  • Collaborating effectively across departments, participating in team meetings, supporting lessons learned reviews, and contributing to departmental performance discussions
  • Utilising internal CRM and operational systems

Requirements:

  • Minimum 18-24mths experience in a similar role within the Telecoms Industry
  • Strong attention to detail and excellent reconciliation skills
  • Ability to work in a complex environment with multiple product sets and varied supplier billing processes
  • Quick learner with the ability to adapt to new systems, processes, and priorities
  • Effective communicator, capable of engaging confidently with internal teams and external stakeholders
  • Proactive and solution focused, with the ability to identify improvements and support operational efficiencies
  • Team player, contributing positively to a collaborative working environment
  • Good organisational and time management skills, with the ability to handle ad hoc tasks and manage workload effectively
  • Understanding of data protection requirements and best practice in handling customer information

Nice to have:

  • Experience with aBILLity or similar billing systems
  • Experience in Microsoft Dynamics
What we offer:
  • A comprehensive Private Healthcare and Cash Plan
  • Pension and life insurance
  • Entry to the £3,000 quarterly Dreamball draw
  • Personalised training and development pathways
  • Regular fully funded companywide events
  • Monthly ‘outstanding performer’ accolades
  • Enriching paid volunteering days
  • A rewarding Refer a friend scheme (£1,000)
  • The flexibility to adjust your holiday allowance (25 days pa)
  • Complimentary daily breakfasts in the office

Additional Information:

Job Posted:
March 14, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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