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Billing Specialist

Randstad

Location:
India , Bennegere

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Billing Specialist for one of our clients - Work location Bangalore. Remote work 5 days working. Timings - 8AM to 5PM.

Job Responsibility:

Being a single point of contact for customer billing queries
Onboarding new customers and introducing them to all aspects of billing
Partnering with other internal customers for timely resolution of customer billing queries
Communicating and managing any billing information change
Tracking avail

Requirements:

Japanese (Kanji) proficiency: Must be able to read, write, and verify Japanese official documents (including Kanji) and cross-check them against customer-entered data in our system
Experience/Proficiency level: Minimum 3+ years of relevant experience
native or advanced Japanese proficiency required (intermediate or below not acceptable)
KYC/document verification experience preferred (global telecom industry a plus)
Highly organized, detail-oriented, and able to manage multiple processes and priorities
Email writing: Proven experience drafting clear, professional customer and stakeholder emails
Stakeholder management: Experience working with international stakeholders
Flexibility: Willing to take on additional tasks as business needs change
Customer focus: Empathetic and customer-centric
Growth mindset: Self-aware and committed to continuous improvement
quick learner able to master complex systems
Teamwork/independence: Effective working independently and collaboratively across teams to meet company goals
Performance: Consistently completes tasks within SLA requirements

Nice to have:

KYC/document verification experience
global telecom industry experience

Additional Information:

Job Posted:
May 18, 2026

Expiration:
July 12, 2026

Work Type:

On-site work

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