Billing Specialist Job at BlackLine (Bengaluru)

Billing Specialist

BlackLine

Location:
India , Bengaluru

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Billing Specialist plays a key role in executing daily and month-end billing operations, including invoice preparation, customer account setup and maintenance, credit memo processing, and resolution of billing inquiries. This role supports cross-functional initiatives and continuous process improvements, requiring strong organizational, analytical, and communication skills.The ideal candidate is detail-oriented, highly collaborative, and comfortable working in a dynamic SaaS environment. They will work closely with Finance, Sales, Product Management, and other departments to ensure billing accuracy, compliance, and operational efficiency.

Job Responsibility:

Prepare and process invoices in accordance with customer contracts and billing schedules
Manage SaaS billing processes, including subscription and usage-based billing, implementation services, and portal user changes
Maintain and update customer billing accounts with accuracy and timeliness
Process credit memos with proper supporting documentation and approvals
Investigate and resolve billing discrepancies and customer disputes promptly
Partner with the collections team on rebills, PO updates, and payment-related issues
Coordinate with Sales, Product, and Renewals to resolve order and billing mismatches
Prepare journal entries and perform monthly/quarterly account reconciliations
Support internal and external audits, including SOX controls and documentation
Document billing processes and contribute to continuous improvement efforts
Support ad-hoc billing projects and reporting requests as needed

Requirements:

Associate or Bachelor's degree in Accounting, Finance, or a related field
3–5 years of billing or accounting experience, preferably in a SaaS or software environment
Strong understanding of billing systems and ERP/CRM tools (Zuora, Salesforce CPQ/Billing, NetSuite preferred)
Proficient in Microsoft Excel, including pivot tables and VLOOKUPs
Strong analytical and problem-solving skills with high attention to detail
Excellent communication skills with the ability to collaborate across teams
Self-motivated, proactive, and able to manage multiple priorities under tight deadlines
Comfortable in a fast-paced, evolving environment with a continuous improvement mindset

What we offer:

A technology-based company with a sense of adventure and a vision for the future
A culture that is kind, open, and accepting
A culture where BlackLiner's continued growth and learning is empowered
BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity

Additional Information:

Job Posted:
January 18, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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