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As our Billing Specialist (Contractor), you will own the end-to-end B2B billing lifecycle for our Korea operations—from electronic tax invoice issuance to collections. This role is critical to ensuring accurate, compliant, and scalable billing operations as we grow our B2B business in Korea. You'll partner closely with Sales, Customer Success, Finance, and Revenue Operations teams to deliver seamless billing experiences for our customers while building the processes and playbooks that will support our future growth. This is a 6 month contract position, with an opportunity to extend or convert according to business needs & performance.
Job Responsibility:
Own AR (accounts receivable) processes, including billing communications and customer follow-ups, gathering required information and managing issuance schedules based on contract terms and customer requirements
Issue and manage Korea electronic tax invoices in compliance with National Tax Service requirements, including processing amendments, corrections, and re-issuances when needed
Manage supplier portal workflows (such as Coupa) and public sector procurement channels (such as Nara Jangter) when required
Validate billing amounts against customer statements and internal records, identifying and resolving discrepancies before issuance
Maintain accurate contract billing terms, ensuring alignment between executed contracts and actual invoicing and collections
Track payment status and AR aging, initiating customer outreach for overdue invoices and partnering with Sales/CS teams on escalations
Partner with Finance and Revenue Operations to standardize processes, document exception-handling playbooks, and implement preventive controls to reduce errors and compliance risk
Requirements:
Previous experience in B2B billing operations and accounts receivable in Korea
Working knowledge of Korea electronic tax invoice workflows and VAT basics
Ability to interpret billing-related contract terms and translate them into operational billing plans
Strong communication skills with both customers and internal stakeholders, with native proficiency in Korean (basic business proficiency in English is preferred)
Proficiency with spreadsheets and operational systems such as ERP and CRM
Nice to have:
Experience with Front or shared-inbox-based workflows is a plus
Experience with supplier portals, public sector procurement channels, and subscription or SaaS billing is a plus
What we offer:
Join a fantastic, tight-knit team at the right time
Do your life's work with people you’ll love working with