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We are looking for a Billing Specialist to join our team in Troy, Michigan on a Long-term Contract basis. This role is well suited for someone who can manage billing activity with accuracy, respond to client questions, and help keep financial records current. The ideal candidate brings strong organizational skills, a service-focused mindset, and the ability to work collaboratively across teams while supporting timely and compliant invoicing.
Job Responsibility
Examine billing records to identify missing information, inconsistencies, and errors, then coordinate with the appropriate parties to obtain corrections
Prepare and submit invoices in line with individual client billing guidelines, ensuring accuracy and timeliness each cycle
Investigate denied or rejected billings, resolve issues efficiently, and respond to client questions related to charges and statements
Maintain accounts receivable records by posting payments, tracking outstanding balances, and following up on overdue items
Generate recurring reports that summarize weekly billing activity, including sales and cost-related data
Provide day-to-day support to internal stakeholders on visit details, billing adjustments, and payroll-related questions connected to invoicing
Build and maintain strong working relationships with client organizations to support effective communication and issue resolution
Create and update process documentation for billing tasks and related workflows to promote consistency and operational clarity
Contribute to additional assignments and special projects as business needs evolve
Requirements
Experience handling billing functions within a computerized billing environment
Working knowledge of billing statements, collections activity, and accounts receivable record maintenance
Strong attention to detail with the ability to review transactions carefully and resolve discrepancies accurately
Analytical and problem-solving skills to investigate rejected invoices and determine appropriate corrective action
Clear written and verbal communication skills for interacting with clients and internal teams
Proficiency with computer-based systems and reporting tools used to manage billing data and prepare summaries
Ability to organize multiple priorities, meet deadlines, and maintain dependable follow-through in a team setting