CrawlJobs Logo

Billing Specialist II

https://www.roberthalf.com Logo

Robert Half

Location Icon

Location:
United States , Philadelphia, PA

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Responsible for inbound and outbound communications to customers regarding account payments. Processes and verifies accurate payment of invoices. Maintains all assigned credit accounts. Provides research auditing reporting and performs other assigned tasks as required. Works with moderate supervision/guidance. Is accountable for individual results and impact on team.

Job Responsibility:

  • Contacts customers with delinquent accounts and attempts to determine reason for overdue payment
  • Arranges for debt repayment or establishes repayment schedule based on customers' financial situation
  • Receives payments and posts amounts paid to customer accounts
  • Issues daily reports on the status of delinquent accounts and tracks collection efforts
  • Performs various administrative functions for assigned accounts such as recording address changes and purging the records of deceased customers
  • Keeps up-to-date on working applicable state and federal laws regulating collection activities
  • Handles bankruptcy programs
  • Processes and schedules soft no-pays
  • Issues workflows from customer service or agency issues
  • Updates collection agency to remove accounts
  • Regular consistent and punctual attendance
  • Must be able to work nights and weekends variable schedules and overtime as necessary
  • Other duties and responsibilities as assigned

Requirements:

  • Reliable high-speed internet and ability to remain on camera during work hours
  • Commitment to full attendance, with no time off during the first 90 days
  • Strong communication and problem-solving skills
  • Ability to navigate multiple systems and software platforms simultaneously
  • Comfortable working in a structured, metrics-driven environment

Nice to have:

  • Previous experience in collections, accounts receivable, or call center environments
  • Background in customer service, retail, or hospitality (e.g., server, sales associate)
  • Experience working in a remote/virtual setting
  • Ability to manage complex customer accounts and billing inquiries
What we offer:
  • medical, vision, dental, and life and disability insurance
  • company 401(k) plan

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
Robert Half - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Billing Specialist II

Provider Enrollment Specialist II - HP Enrollment Eligibility

Coordinates Medicare and Medicaid enrollment/re-enrollment and managed care cred...
Location
Location
United States , Irving
Salary
Salary:
Not provided
christushealth.org Logo
CHRISTUS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma
  • 1-3 years of Payer Enrollment experience
  • Solid knowledge and utilization of PC applications to include WORD, EXCEL, ACCESS
  • Excellent written and verbal communication skills
  • Excellent organization and planning skills with demonstrated teamwork skills
  • Proven ability to interact with all levels of management and other Associates
Job Responsibility
Job Responsibility
  • Collects and maintains data on providers for Medicare and Medicaid enrollment
  • Prepares and submits applications to Medicare and Medicaid for new provider enrollments and existing provider updates
  • follows up by telephone or in writing, with carriers regarding application status
  • Complies with Medicare and Medicaid provider enrollment guidelines
  • Requests NPI numbers for providers and clinics as necessary and maintains NPI files
  • Follows up, either by telephone or in writing, with insurance companies and patients regarding the processing of outstanding claims and/or appeals
  • Generates various reports to identify outstanding claims issues with provider numbers and non-payment
  • Communicates information to appropriate personnel
  • Educates staff on corrections, e.g.. front-end entry errors in a positive, constructive manner
  • Collects and reviews managed care contracts for correct billing and payment terms
  • Fulltime
Read More
Arrow Right

Accounts Receivable Specialist II

Bring your accounting expertise to Kama‘aina Kids, one of Hawai‘i’s most respect...
Location
Location
United States , Kailua
Salary
Salary:
23.00 - 28.00 USD / Hour
kamaainakids.com Logo
Kamaaina Kids
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate degree in Accounting required
  • Bachelor’s degree strongly preferred
  • Minimum 3 years of accounts receivable or accounting experience
  • Proficient in Microsoft Excel and accounting software systems
  • Experience with ProCare or similar childcare management systems a plus
  • Strong attention to detail, organizational skills, and communication abilities
  • Proven ability to support and mentor accounting team members
  • Ability to lift up to 40 lbs as needed
Job Responsibility
Job Responsibility
  • Manage and process all accounts receivable transactions for assigned programs
  • Monitor, reconcile, and report on billing and payment activity
  • Collaborate with Center Directors and families to resolve account inquiries
  • Prepare monthly reports and assist with audit documentation
  • Ensure accuracy, consistency, and confidentiality of all financial data
  • Research and resolve discrepancies between vendors, sites, and corporate records
  • Contribute to continuous improvement of AR procedures and internal controls
What we offer
What we offer
  • Education Assistance: Receive up to $2,000 per year toward college coursework and up to $150/month for student loan repayment
  • Competitive Benefits: Enjoy comprehensive health coverage, retirement savings plans, and generous paid time off
  • Fulltime
Read More
Arrow Right
New

Customer Service Specialist II

The Customer Service & Operations Specialist will be responsible for consistentl...
Location
Location
United States , Indianapolis
Salary
Salary:
Not provided
genpt.com Logo
Genuine Parts Company
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED required
  • Previous experience working in a fast-paced billing and customer-oriented role required
  • Ability to work in ambiguous situations when facing circumstances that are unstructured and require original approaches required
  • Must be comfortable in participative problem-solving environments and have high ethical standards
  • Demonstrated skills required: organizational, analytical, planning, prioritization, time management, professionalism, problem-solving, decision-making, flexibility, adaptability, active listening, excellent verbal and written communication and good judgement
  • Must be deadline-oriented, self-motivated, prioritize multiple tasks to meet deadlines, take initiative, and display a sense of urgency
  • Considerable experience with billing systems, reporting, and PCI compliance with multiple funding methods required
  • Proficiency in Microsoft Office Suite – Outlook, Word, and Excel required
  • Intermediate knowledge of Salesforce required
  • Embodies the following values: serve, perform, influence, respect, innovate, team
Job Responsibility
Job Responsibility
  • Audit contracts and customer agreements for accuracy and compliance
  • Simultaneously manage inbound and outbound customer phone and email inquiries
  • Receive, review and process inquiries in a timely, accurate and professional manner
  • Always maintain a professional and courteous attitude
  • Review and maintain accuracy of customer accounts and sales opportunities in SalesForce
  • Ability to create custom reports in SalesForce as requested
  • Support and clearly communicate with internal operations and sales team
  • Efficiently navigate though all systems including SalesForce, Five9, D365 and JDE
  • Access information from supplier catalogs and websites
  • Resolve and communicate customer billing inquiries between field reps and management
What we offer
What we offer
  • We offer comprehensive benefit plans and programs designed to support your health and wellness, provide income protection and build financial security for your retirement
  • Fulltime
Read More
Arrow Right

Customer Service Specialist II

The Customer Service & Operations Specialist will be responsible for consistentl...
Location
Location
United States , Indianapolis
Salary
Salary:
Not provided
napaonline.com Logo
NAPA Auto Parts
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED required
  • Previous experience working in a fast-paced billing and customer-oriented role required
  • Ability to work in ambiguous situations when facing circumstances that are unstructured and require original approaches required
  • Must be comfortable in participative problem-solving environments and have high ethical standards
  • Demonstrated skills required: organizational, analytical, planning, prioritization, time management, professionalism, problem-solving, decision-making, flexibility, adaptability, active listening, excellent verbal and written communication and good judgement
  • Must be deadline-oriented, self-motivated, prioritize multiple tasks to meet deadlines, take initiative, and display a sense of urgency
  • Considerable experience with billing systems, reporting, and PCI compliance with multiple funding methods required
  • Proficiency in Microsoft Office Suite – Outlook, Word, and Excel required
  • Intermediate knowledge of Salesforce required
Job Responsibility
Job Responsibility
  • Audit contracts and customer agreements for accuracy and compliance
  • Simultaneously manage inbound and outbound customer phone and email inquiries
  • Receive, review and process inquiries in a timely, accurate and professional manner
  • Always maintain a professional and courteous attitude
  • Review and maintain accuracy of customer accounts and sales opportunities in SalesForce
  • Ability to create custom reports in SalesForce as requested
  • Support and clearly communicate with internal operations and sales team
  • Efficiently navigate though all systems including SalesForce, Five9, D365 and JDE
  • Access information from supplier catalogs and websites
  • Resolve and communicate customer billing inquiries between field reps and management
  • Fulltime
Read More
Arrow Right

Claims Resolution Specialist II

Baptist Health is hiring a Claims Resolution Specialist II for our Physician Bil...
Location
Location
United States , Jacksonville
Salary
Salary:
Not provided
baptistjax.com Logo
Baptist Health (Florida)
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED
  • 1-2 years Revenue Cycle Operations Experience Required
  • Less than 1 year Billing Experience Required
  • Less than 1 year Medical Insurance Experience Required
  • Less than 1 year Reimbursement Experience Required
  • Less than 1 year Accounts Receivable Experience Required
  • Less than 1 year Knowledge of CPT, ICD10, HCPCS and Modifiers Required
Job Responsibility
Job Responsibility
  • Resolves each medical claim sent to commercial insurance companies, third party organizations and/or government payers
  • Analyzes explanation of benefits to insure proper payment to Baptist Health from paying entities
  • Communicates with third-party representatives as necessary to complete claims processing and /or resolve problem claims
  • Follows-up daily on post processing activity including but not limited to, rejected billings, adjustments, corrected claims, overpayments, and denied claims
  • Works all assigned accounts on worklist in order depending on balance and age
  • Identify and communicate trends in denials to leadership
  • Requires experience in either HB or PB while working toward competency in all areas of the assigned vertical
  • Communicates with various departments to resolve any outstanding issues with claim to resolve denials
  • Possesses up to date knowledge related to CPT codes, ICD/10 codes
  • Fulltime
Read More
Arrow Right

Grants Management Specialist II

We are seeking a highly organized and detail-oriented Post-Award Grants Accounta...
Location
Location
United States of America , Rochester
Salary
Salary:
26.90 - 37.66 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelors Degree
  • 2 years of relevant experience required
  • Or equivalent combination of education and experience
  • Strong knowledge of federal regulations (e.g., NIH Uniform Guidance) and research administration practices
  • Proficiency in financial/accounting systems and Microsoft Excel
  • familiarity with URGEMS, Workday or similar platforms preferred
  • Experience in and knowledge of IORA (Integrated Online Research Administration) and federal grant application platforms (e.g. ASSIST), Required
  • Excellent organizational, analytical, and communication skills, Required
  • Ability to work independently and collaboratively while managing multiple deadlines, Required
  • Continuous Learning for Administrators of Sponsored Programs (CLASP) within 1 year
Job Responsibility
Job Responsibility
  • Establish new grant accounts, set up budgets, and review award terms for accuracy
  • Assemble ledgers and perform monthly reconciliation of salary and non-salary accounts in URGEMS and UR Financials (Workday)
  • Maintain a shadow system (URGEMS) to track all expenses (salary and non-salary) and ensure accuracy of encumbrances through audit and oversight
  • Monitor expenditures against budgets, proactively identifying and resolving overdrafts, unallowable costs, and variances
  • Research undocumented transactions and process journal entries in UR Financials
  • Ensure accuracy of all salary and non-salary encumbrances, including payroll changes, and resolve outstanding encumbrances
  • Prepare and review monthly PI financial reports
  • attend monthly PI/Research Admin meetings to review spending trends and forecast projections
  • Prepare interim and final financial reports, invoices, and drawdowns to sponsors, as applicable
  • Prepare all financial account closeout information in a timely and accurate manner
  • Fulltime
Read More
Arrow Right

French Bilingual Customer Support Specialist II

We are looking for a French Bilingual Customer Support Specialist II to deliver ...
Location
Location
Philippines , Metro Manila
Salary
Salary:
Not provided
partnerhero.com Logo
PartnerHero
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of customer support experience, preferably in a BPO, SaaS, eCommerce, or tech-enabled environment
  • Fluent in French and English (written and spoken)
  • Proven ability to handle complex or escalated customer issues with professionalism and empathy
  • Strong written communication skills with attention to tone, clarity, and accuracy
  • Experience using CRM or ticketing tools (e.g., Zendesk, Salesforce, Freshdesk, or similar)
  • Comfortable working independently in a remote setup
  • Previous experience in a healthcare or healthcare-related support environment (e.g., patient support, health insurance, medical devices, telehealth platforms)
Job Responsibility
Job Responsibility
  • Provide professional and timely customer support in French and English across assigned channels (email/chat/voice)
  • Resolve moderate to complex customer concerns, including account issues, billing questions, and product or service inquiries
  • Accurately document interactions, resolutions, and next steps in CRM and ticketing systems
  • Identify recurring issues and provide feedback to improve processes, knowledge bases, and customer experience
  • Adhere to SLA, QA, and compliance standards
  • Collaborate with internal teams (QA, Training, Ops) to ensure consistent service delivery
  • Act as a point of support for escalated or sensitive customer cases when needed
What we offer
What we offer
  • Competitive base salary
  • Generous paid time off
  • Comprehensive benefits package including medical, dental, and vision options
  • Training and professional development opportunities
  • Fulltime
Read More
Arrow Right

Technical Support Specialist II

Crescendo is seeking Technical Support Specialists to help support our smart sus...
Location
Location
Honduras , San Pedro Sula or Tegucigalpa
Salary
Salary:
Not provided
partnerhero.com Logo
PartnerHero
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum of 1 year of experience in tech support is required
  • Passion for Customer Experience via phone and email
  • Excellent written and verbal communication skills
  • Fantastic customer-focused approach
  • Super-analytical with supreme problem-solving abilities
  • Highly adaptable, fast learner, able to work with little direction and own customer issues
  • Very tech-savvy
  • Dependable, motivated, and a self-starter, with the ability to work independently
  • Excellent workload management and work prioritization skills (especially when many different items require your attention)
  • Previous experience providing technical support
Job Responsibility
Job Responsibility
  • Provide help via telephone and email, ensuring all interactions are recorded in our ticketing system (Kustomer)
  • Prioritize and categorize tickets, ensuring issues are recorded and summarized succinctly
  • Follow established support processes and procedures
  • Manage your ticket queue, taking ownership of customer issues, and ensuring they’re handled within our agreed timescales
  • Fact-finding, troubleshooting, diagnosing software issues, and providing solutions (as well as offering alternatives and creative ideas at times)
  • Provide a high-quality experience utilizing problem-solving and communication skills
  • Review and resolve invoicing, billing, and payment-related requests
  • Escalate tickets promptly where you’re unable to resolve them
  • Communicate professionally and thoughtfully with customers and internal teams
  • Learn our technologies inside out and keep up to date with any changes, and learn about any new products
What we offer
What we offer
  • Competitive base salary
  • Generous paid time off
  • Comprehensive benefits package including medical, dental, and vision options
  • Access to free posture-based fitness workouts from home
  • Training and professional development opportunities
  • Hybrid working arrangements
  • Fulltime
Read More
Arrow Right