Billing Specialist II Job at Robert Half (Philadelphia)

Billing Specialist II

We are looking for a detail-oriented Billing Specialist II (Contractor) to suppo...

Location

United States , Philadelphia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in billing, invoicing, order management, or a related operational support function
Strong ability to review account details for accuracy and ensure compliance with contract terms and billing rules
Background in researching discrepancies, resolving customer issues, and handling escalated inquiries professionally
Working knowledge of reconciliations, account maintenance, and documentation best practices
Familiarity with applying sales tax, fees, and other charges within customer billing processes
Effective written and verbal communication skills for interaction with clients and internal business partners
Ability to manage multiple priorities with moderate supervision while maintaining accuracy and timeliness
Proficiency with standard office systems and reporting tools used to track billing activity and performance metrics

Job Responsibility

Establish and maintain customer billing profiles to support timely and accurate invoice processing
Update account billing settings when agreement terms, pricing, or customer requirements change
Investigate billing concerns, respond to escalations, and work toward effective resolution of disputed charges
Apply sales tax, fees, and other billable items correctly while preserving complete and accurate account documentation
Partner with internal departments and client contacts to gather billing information and clarify account-related questions
Prepare reconciliations, analyze discrepancies, and identify underlying causes to prevent repeat issues
Monitor daily work against service expectations and productivity targets established by the department
Communicate billing information clearly and professionally to customer representatives and cross-functional stakeholders
Contribute to additional billing, reporting, or administrative tasks as business needs require

What we offer

Medical
Vision
Dental
Life insurance
Disability insurance
401(k) plan

Fulltime

Billing Specialist Ii

We are looking for a Billing Specialist II (Contractor) to support billing opera...

Location

United States , Manchester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in billing, invoicing, order management, or related administrative support functions
Ability to review contract terms and apply billing rules with accuracy and attention to detail
Strong customer service skills with the ability to handle disputes, escalations, and sensitive account questions professionally
Knowledge of reconciliations, account maintenance, and issue research in a fast-paced business environment
Familiarity with processing sales tax, service fees, and other billing adjustments
Effective communication skills for working across internal teams and with external customer representatives
Ability to manage multiple tasks, meet deadlines, and perform consistently under moderate supervision
Proficiency with standard office systems and recordkeeping tools used for billing and account support

Job Responsibility

Set up customer billing profiles and order-related records accurately so invoicing can be completed on schedule
Update billing instructions and account details when contract terms, pricing, or customer requirements change
Investigate billing questions, disputed charges, and escalated concerns to identify issues and drive timely resolution
Apply sales tax, fees, and other non-standard charges correctly while maintaining complete and accurate account documentation
Communicate invoice details, account activity, and billing outcomes clearly to customer contacts and internal stakeholders
Prepare reconciliations, analyze discrepancies, and determine underlying causes to prevent recurring billing problems
Track individual performance against service and productivity targets and contribute to overall team results
Work closely with operational departments and client contacts to obtain accurate information needed for billing and customer service requests
Maintain a consistent presence in all interactions while supporting additional billing-related duties as needed

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Billing Specialist II

Robert Half is the world’s first and largest specialized talent solutions firm t...

Location

United States , Philadelphia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in billing, collections, accounts receivable, payment processing, or a related financial support role
Strong verbal and written communication skills with the ability to handle customer interactions professionally and effectively
Ability to review account activity accurately, post payments, and maintain detailed documentation with close attention to detail
Working knowledge of delinquency management, repayment arrangements, and customer account maintenance practices
Familiarity with compliance expectations related to collection activity, including applicable state and federal regulations
Proficiency in reporting, research, and basic auditing tasks within a fast-paced administrative or financial environment
Dependable attendance, schedule flexibility, and willingness to support evenings, weekends, or overtime as business needs require

Job Responsibility

Communicate with customers by phone and other channels to address payment questions, discuss overdue balances, and support resolution of account issues
Review invoice payments for accuracy, apply funds to the appropriate customer accounts, and help ensure billing records remain current
Work with customers to establish practical repayment arrangements based on their financial circumstances and account status
Prepare and distribute regular account status updates, including reporting on delinquent balances and ongoing collection activity
Maintain assigned account records by updating customer information, documenting actions taken, and processing necessary record changes
Support specialized account handling activities such as bankruptcy-related cases, soft no-pay scheduling, and agency or customer service workflow requests
Coordinate account updates with external collection partners, including submitting requests to remove accounts when appropriate
Research account discrepancies, assist with audits, and complete additional administrative or financial tasks as assigned
Follow applicable state and federal collection requirements while meeting attendance, scheduling, and workload expectations, including overtime when needed

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Business Account Specialist II

We are looking for a Business Account Specialist II to support electric service ...

Location

United States , Providence

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience working directly with customers and resolving service-related questions or concerns in a detail-oriented and accountable manner
Proficiency with Microsoft Outlook and Microsoft Excel, along with strong general computer and data entry skills
Familiarity with electric or gas utility operations, policies, and customer support practices, particularly in residential or commercial settings
Ability to interpret procedures, apply regulatory and company policy requirements, and maintain accuracy in transactional work
Strong organizational skills with the ability to manage multiple requests, track details, and meet service expectations in a hybrid work setting
Demonstrated ability to collaborate with stakeholders, support reporting or analysis, and contribute to process improvement efforts

Job Responsibility

Serve as the main contact for external customers seeking electric service, guiding requests from initiation through completion and addressing issues that arise along the way
Review and process billing-related documentation, including cost-in-advance items, in accordance with applicable tariffs, policies, and service requirements
Prepare straightforward electric service designs and cost estimates so construction planning and related dependencies can proceed without delay
Create and manage service contracts or agreements to support the completion of electric service construction work for customers
Partner with internal departments and stakeholders to coordinate activities, remove obstacles, and support timely service fulfillment
Handle more involved residential, commercial, or industrial service requests while ensuring accuracy, responsiveness, and compliance with established procedures
Strengthen collaboration with business units by sharing effective practices, supporting operational decisions, and contributing to consistent customer support standards
Examine customer concerns and service activity data to identify patterns, support reporting needs, and recommend process improvements
Provide team support through cross-training, participation in cross-functional meetings, and assistance with continuous improvement initiatives as needed

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Clinical Documentation Integrity (CDI) Specialist II

The Clinical Documentation Integrity Specialist is responsible for utilizing ind...

Location

United States , Shaker Heights

Salary:

74090.00 - 115898.00 USD / Year

University Hospitals

Expiration Date

Until further notice

Requirements

Associate’s Degree in health related field or Other Accredited Program: Diploma in RN
2+ years in CDI Specialist role
3+ years clinical and/or ICD-10 coding experience, preferably in a large academic medical center
Experience using clinical computer systems
Must have thorough, up-to-date clinical skills (i.e. current working knowledge of pathology, pharmacology, surgical procedures, etc.)
Excellent written and verbal communication skills including presentations
Ability to function independently and as a team player in a fast-paced environment
Detail-oriented, and relationship building skills
Demonstrates and has extensive knowledge of disease pathophysiology
Demonstrated ability to use PCs, Microsoft Office suite, and general office equipment (i.e., printers, copy machine, FAX machine, etc.)

Job Responsibility

Ensures documentation is accurate and complete by performing timely medical record review and determination of code assignment by applying clinical and/or coding expertise to identify opportunities for improved or clarified documentation that accurately reflects the patient complexity and resource utilization
Direct and timely follow-up with clinical providers to ensure requested clarification is provided
Responsible and accountable for expanding CDI and coding knowledge (keeping up to date on latest research, technology, treatment modalities, etc.)
Utilizes critical thinking/problem solving processes
Appropriately utilizes and interprets professional association resource materials and regulatory agencies guidelines to enhance own skill sets: Coding Clinics, AHIMA, CMS guidelines
Identifies query opportunities for record integrity
Is proficient in query writing so that the question is easily understood by the physician
Query writing is AHIMA compliant per practice briefs
Escalates non-response to query by physicians immediately according to query escalation policy
Collaborates with the coding team

Fulltime

Physician Coding Specialist II

Under the direction of the Revenue Cycle Supervisor – Coding the Physician Codin...

Location

United States , Shaker Heights

Salary:

20.11 - 31.44 USD / Hour

University Hospitals

Expiration Date

Until further notice

Requirements

High School Equivalent / GED
2+ years Of medical billing experience
Billing experience in a multi-specialty group is a plus
Excellent interpersonal skills
Ability to recognize, evaluates, and solves problems
Strong verbal and written communication skills
Extensive knowledge of the claims development process
Basic knowledge of ICD-9 and CPT coding
Ability to handle a variety of tasks with speed, attention to detail, and accuracy
Computer literate

Job Responsibility

Analyzes outstanding insurance accounts
Initiates follow-up on identified accounts
Communicates with payors and internal departments
Researches and responds to telephone inquiries
Reviews and corrects coding edits and denials
May code ICD-10 from written documentation
May abstract CPT/HCPCS codes
May perform computer assisted coding functions
Maintains patient/physician confidentiality
Provides information and feedback to personnel

What we offer

Healthcare
Dental
Vision
Retirement plan options
Additional offerings

Fulltime

Patient Access Specialist II

As a Patient Access Specialist II, you will manage administrative duties for the...

Location

United States , Tacoma

Salary:

25.10 - 33.69 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

One year of customer service work experience
Six months of additional work experience as a Patient Access Specialist I (or related position)
Healthcare experience strongly desired

Job Responsibility

Manage administrative duties for the patient intake process in our clinic, adhering to established guidelines
Interact with patients in person and by phone, facilitating check-in/out, collecting data and payments, validating insurance, scheduling appointments, and processing referrals and authorizations
Demonstrate critical thinking, strong customer service, and knowledge of insurance, billing, and medical terminology, ensuring a seamless, high-quality patient intake experience
Answers incoming phone calls from patients who need to schedule an appointment
meets standards for established quantity and quality of calls answered
Schedules (and reschedules as necessary) patient clinic visits in accordance with established standards and procedures
Utilizes Epic Provider Vista to facilitate timely and accurate appointment scheduling
searches multiple provider schedules concurrently
accesses scheduling guidelines for each individual provider and applies scheduling preferences as appropriate
cross-schedules patients with providers who have the earliest availability

What we offer

Medical
prescription drug
dental
vision plans
life insurance
paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
tuition reimbursement
retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

Customer Service Specialist II

The Customer Service & Operations Specialist will be responsible for consistentl...

Location

United States , Indianapolis

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Previous experience working in a fast-paced billing and customer-oriented role required
Ability to work in ambiguous situations when facing circumstances that are unstructured and require original approaches required
Must be comfortable in participative problem-solving environments and have high ethical standards
Demonstrated skills required: organizational, analytical, planning, prioritization, time management, professionalism, problem-solving, decision-making, flexibility, adaptability, active listening, excellent verbal and written communication and good judgement
Must be deadline-oriented, self-motivated, prioritize multiple tasks to meet deadlines, take initiative, and display a sense of urgency
Considerable experience with billing systems, reporting, and PCI compliance with multiple funding methods required
Proficiency in Microsoft Office Suite – Outlook, Word, and Excel required
Intermediate knowledge of Salesforce required
Embodies the following values: serve, perform, influence, respect, innovate, team

Job Responsibility

Audit contracts and customer agreements for accuracy and compliance
Simultaneously manage inbound and outbound customer phone and email inquiries
Receive, review and process inquiries in a timely, accurate and professional manner
Always maintain a professional and courteous attitude
Review and maintain accuracy of customer accounts and sales opportunities in SalesForce
Ability to create custom reports in SalesForce as requested
Support and clearly communicate with internal operations and sales team
Efficiently navigate though all systems including SalesForce, Five9, D365 and JDE
Access information from supplier catalogs and websites
Resolve and communicate customer billing inquiries between field reps and management

What we offer

We offer comprehensive benefit plans and programs designed to support your health and wellness, provide income protection and build financial security for your retirement

Fulltime

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Billing Specialist II

Job Description

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Requirements

What we offer

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