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Kalos Services Logo Kalos Services · Finance

Billing & Revenue Specialist

United States, Clermont 17.00 - 20.00 USD / Hour · Job Posted February 16, 2026
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Job Description

Kalos is seeking a high-energy and meticulous Billing & Revenue Specialist to own the lifecycle of our service and job invoicing. This is not a passive data-entry role; you will be the engine that ensures work is documented correctly, billed accurately across various client portals, and collected on time. You will act as the vital link between our field technicians, management, and our clients' accounts payable departments.

Job Responsibility

  • Execute all billing for services and jobs within the Kalos system
  • Ensure 100% compliance with individual client standards, navigating various third-party portals with precision
  • Maintain and update Standard Operating Procedures (SOPs) for client billing manuals and portal credentials
  • Confirm COD (Collect on Delivery) clients are paying while the technician is on site
  • Mark clients who are not paying on time as a no-serve client, and communicate with the client and correct Kalos internal staff
  • Own the Aging Report: Proactively monitor outstanding balances and ensure “Net Term” clients adhere to their agreements
  • Conduct daily follow-ups via email, phone, and text to secure timely payments
  • Keep credit cards on file, update accordingly, and run the charges when applicable over the phone
  • Have confident, professional, yet “tough” conversations with clients regarding overdue balances or payment disputes
  • Oversee the intake of credit applications for new clients
  • Perform due diligence to recommend and confirm Net 10 or Net 30 billing terms
  • File formal notices of non-payment and property liens when necessary to protect company interests
  • Manage all ancillary paperwork required for payment, including proposals, job photos, COIs, change orders, and notarized waivers
  • Internal Accountability: Be relentless in following up with technicians, account managers, and directors to gather missing photos or paperwork required to close a file

Requirements

  • Communication: Exceptional verbal and written skills
  • must be comfortable with assertive internal and external communication
  • Technical Proficiency: Highly skilled in Google Sheets and advanced email organization
  • Detail-Oriented: Ability to catch minute errors in job documentation that could lead to billing rejections
  • Efficiency: A “helper” mentality—willing to support the broader finance team while maintaining a high velocity of individual output
  • Resilience: Able to remain professional and focused when dealing with difficult clients or internal bottlenecks
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