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Thrifty White Logo Thrifty White · Office Administration

Billing & Receivables Senior Specialist

United States, Maple Grove Employment contract 50000.00 - 60000.00 USD / Year · Job Posted April 24, 2026
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Job Description

Thrifty White Pharmacy is currently hiring a Billing & Receivables Specialist/Senior Specialist to join our team at our Corporate Headquarters in Maple Grove, MN. This is a great opportunity for someone ready to take the next step in their career in a professional office environment. The senior role is ideal for a strong specialist who enjoys problem-solving, helping improve workflows, supporting team processes, and contributing at a higher level beyond day-to-day task execution.

Job Responsibility

  • Provide excellent service via various platforms including phone, email, and internal systems
  • Research and resolve account balances, charges, payments, payment applications, and missing backup requests
  • Assist with escalated account issues and support problem resolution
  • Perform advanced billing and receivables tasks while supporting team operations
  • Participate in process improvement efforts and operational follow-up
  • Support procedure documentation and SOP updates
  • Assist with reporting, trend review, and special projects
  • Utilize technology such as TWRx, PeopleSoft, OnBase, Microsoft Office, MNITS, and insurance websites
  • Maintain customer account accuracy and ensure HIPAA compliance

Requirements

  • Excellent verbal and written communication skills
  • Strong customer service mindset with the ability to support internal and external customers professionally
  • Strong problem-solving and troubleshooting skills
  • Strong follow-through and attention to detail
  • Ability to prioritize, multitask, and manage workload in a fast-paced environment
  • Ability to identify process improvement opportunities and help implement solutions
  • Ability to support SOP updates, workflow documentation, and training coordination
  • Strong Excel, Word, and Outlook skills
  • Ability to work effectively with leadership and colleagues across teams
  • Ability to maintain confidentiality and follow HIPAA guidelines
  • Experience with insurance billing, receivables, or related pharmacy operations preferred
  • Experience with PeopleSoft, TWRx, OnBase, MNITS, and insurance websites preferred

What we offer

  • 401(k)
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development
  • Vision insurance
  • Wellness resources
  • Paid holidays
  • Paid sick time
  • Employee owned company with stock ownership
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