Billing Premium Consultant, CVS Health

CVS Health

Location:
United States

Category:
Customer Service

Contract Type:
Employment contract

Salary:

17.00 - 34.15 USD / Hour

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Job Description:

Under supervision of the Billing Manager, the Billing Premium Consultant is responsible for the processing and distribution of the monthly premium invoices. The Billing Premium Consultant must review invoices for reasonability and accuracy and make any necessary adjustments in the billing system. The Billing Premium Consultant is responsible for identifying, investigating and resolving billing discrepancies related to product pricing, volumes, and account setup using various computer billing systems.

Job Responsibility:

Execute monthly invoices on appropriate billing platform and review group specifications to ensure all appropriate information is included with monthly invoices before distribution to the clients
Investigate incoming customer and client relations billing inquiries defining appropriate response and/or determining appropriate escalation to bring inquiry to an accurate and timely resolution
Investigate and resolve any billing discrepancies and assist the Billing Manager/Supervisor in analyzing monthly billing variances
Load new rates and specific coding relevant to the group plan and products sold
Process administrative claims to collect payment for monthly administrative invoices
Complete projects distributed by management as needed

Requirements:

1+ year Microsoft Excel and Outlook experience
6+ months Billing experience
6+ months of customer service experience in a healthcare environment
Intermediate math skills (add, subtract, multiply, divide, percentages, ratio's, formulas etc.)
Strong written and verbal communication skills
Problem solving and teamwork skills
High School diploma OR G.E.D. equivalent

Nice to have:

Experience in Bookkeeping, Accounting, Finance or related field
Associates Degree or higher preferred

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
November 15, 2025

Expiration:
November 19, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Billing Premium Consultant