Billing Operations Lead Job at Qualia (Austin)

Lead Medical Billing Operations Coordinator

The Lead Medical Billing Operations Coordinator will oversee the daily operation...

Location

United States , Long Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree with at least 3 years of supervisory experience in billing operations
Proven leadership skills with the ability to manage and develop a team of 6-8 employees
Minimum of 2-3 years of experience in Community Mental Health billing
Exceptional attention to detail and ability to handle sensitive information with confidentiality
Proficiency in Microsoft Excel and the full Microsoft Office suite
Strong verbal and written communication skills, with fluency in English
Ability to perform complex calculations and manage medical collections effectively
Familiarity with provider network billing functions and processes

Job Responsibility

Supervise and provide daily guidance to billing staff, ensuring adherence to established procedures
Conduct training, coaching, and performance evaluations for team members, supporting their growth and attention to detail
Review billing documentation and workflows to ensure accuracy and compliance with established protocols
Address claim denials by analyzing monthly revenue reports and implementing corrective measures
Collaborate with Quality Assurance staff to update administrative sections of client files as needed
Process electronic billing efficiently, ensuring clean and accurate claims using available technology
Reconcile billing reports for the Department of Mental Health and Behavioral Health Services, ensuring compliance with agency standards
Partner with the Billing Director to implement new procedures and provide operational feedback
Organize and facilitate departmental meetings and training sessions to improve team performance
Attend required meetings and training sessions to stay updated on internal and external systems relevant to billing operations

What we offer

medical, vision, dental, life and disability insurance
401(k) or deferred compensation plan (if eligible)
paid time off for vacation, personal needs, and sick time
paid holidays
free online training

Sales Operations & Billing Coordinator

An industry-leading events organization is seeking a Sales Operations & Billing ...

Location

United States , Santa Monica

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong account reconciliation and invoicing experience
Excellent customer service and communication skills
High attention to detail with strong organizational and multitasking abilities
Ability to work effectively under pressure and meet deadlines
Strong problem-solving and critical-thinking skills
Professionalism, integrity, and diplomacy when interacting with internal and external stakeholders
Proficiency with Microsoft Office Suite, including Excel
Ability to adapt in a fast-paced and evolving environment

Job Responsibility

Process and review sales contracts for accuracy and completeness within Salesforce
Ensure contract and billing data properly flows between Salesforce and Oracle systems
Enter exhibitor contract information and generate customer invoices
Investigate and resolve invoice discrepancies, billing disputes, and account changes
Monitor exhibitor account status and verify appropriate discounts and credits are applied
Maintain client-specific invoicing requirements and audit controls
Assign and manage sales leads within Salesforce based on territory and category alignment
Process updates and change requests across Salesforce, floor plans, and product tracking systems
Maintain and update process documentation and operational procedures
Support prebook and rebook event sales processes as needed

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Hotel and Travel Billing Lead

Location

United Kingdom , Manchester

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Demonstrated success in leading large transactional teams, ideally within a shared service environment
Extensive end-to-end expertise in Accounts Receivable and Accounts Payable processes
Strong customer-centric approach, with a focus on service excellence and issue resolution
Proven ability to manage and influence stakeholders across various levels of the organisation
Over five years of accounting experience, gained through a combination of hands-on practice and/or formal qualifications

Job Responsibility

Lead a team of 3 direct reports and oversee a total of 35 staff within the Billing function
Establish and maintain robust controls to ensure accuracy and compliance across billing operations
Ensure timely completion of the billing cycle in line with internal deadlines
Provide strategic guidance to teams on prioritising and resolving un-invoiced bookings
Develop and maintain capacity plans to align resources with operational demand
Implement SLA’s and KPI’s to ensure billable costs are invoiced in a timely manner to improve the DSO to positively impact the companies cashflow
Support the Head of Financial Transactions to achieve the overall objectives for the Financial Transactions team
Partner with the Business Systems team and external vendors to identify and implement process improvements
Champion and drive quality customer service and efficiency across the billing function, supporting staff in performance improvement initiatives
Handle escalations from high-risk customers, resolving billing queries and complaints professionally

What we offer

Refer a friend for £1000 bonus which is unlimited
Generous holiday entitlement
Day off for your birthday
Staff Awards
Hotel and airline discounts
Employee Assistance Programme

Fulltime

Finance & Operations Lead

Location

United States , Mountain View

Salary:

220000.00 - 285000.00 USD / Year

Inworld AI

Expiration Date

Until further notice

Requirements

5+ years of experience across some combination of investment banking, private equity, venture capital, corporate development, hedge fund, or top-tier management consulting, ideally with operating experience inside a high-growth company
Strong accounting and controllership foundation. Comfortable being the internal owner of close, reporting, audit, and tax in partnership with an external accounting firm
Demonstrated excellence in transactional work, such as M&A, fundraising, or principal investing, including modeling, diligence, valuation, and deal execution
Sharp commercial instincts and the judgment to know what moves the business, not just what's interesting
Deep fluency with AI tools and a strong point of view on how to apply them across finance and operations
Comfort operating with significant autonomy and ambiguity, and the maturity to engage credibly with founders, executives, investors, and board members
Exceptional analytical, written, and verbal communication skills
Fluency in Excel/Sheets and PowerPoint/Slides at a level where modeling and slidebuilding are second nature

Job Responsibility

Strategic Finance: Own the financial model, annual planning and budgeting, and capital strategy of the company. Build the forecasts, scenarios, and unit economics that shape how we invest and where we grow
Financial Operations: Work closely with our external accounting firm on monthly close, audit, tax, and internal reporting, ensuring numbers are accurate and timely
Capital & Investors: Partner with leadership on fundraising workstreams and board and investor communications, including board materials, investor updates, and the financial narrative around the business
Corporate Development: Drive M&A, investment opportunities, strategic partnerships, and broader inorganic growth initiatives
Commercial & Customer Operations: Partner with GTM and customer-facing teams on pricing, deal structuring, billing, revenue operations, and the systems that make the commercial engine run cleanly
Business Analytics: Build the analytical foundation and frameworks used to run the business
Special Projects: Take on the highest-leverage problems the company faces, from new market entry to building out new functions
AI-Native Execution: Use AI across every workflow, from modeling, analysis, diligence and reporting to operations

What we offer

bonus
equity
benefits

Fulltime

Msp Operations Lead / L3 Engineer

Position Overview The MSP Operations Lead / L3 Engineer is a senior hands-on in...

Location

United States , Nashville

Salary:

Not provided

Zazz

Expiration Date

Until further notice

Requirements

4+ years of IT support or managed services experience
MSP environment strongly preferred
Solid working knowledge of Windows Server, Active Directory/Azure AD, Microsoft 365, Azure, and common networking concepts
Hands-on experience with PSA platforms (ConnectWise Manage, Autotask) and RMM tools (NinjaRMM, Datto, Kaseya)
Demonstrated experience with IT procurement: requesting quotes, processing purchase orders, and coordinating with vendors or distributors
Experience handling vendor invoices and basic billing workflows
comfort working cross-functionally with finance teams
Experience coordinating with third-party on-site service partners or field technicians
Strong phone and written communication skills
professional, client-facing demeanor

Job Responsibility

Serve as the primary point of contact for inbound client support requests via phone, email, and ticketing system
provide timely, professional first-response handling
Triage, prioritize, and resolve L1/L2 support tickets across client environments
escalate to L3 engineers when appropriate
Maintain accurate, detailed ticket documentation in the PSA platform (ConnectWise, Autotask) throughout the full lifecycle of every request
Monitor RMM dashboards and alert queues (NinjaRMM, Datto, Kaseya)
respond to automated alerts and proactively address emerging issues
Support patch management cycles, backup verification, and routine maintenance tasks per established runbooks
Participate in after-hours on-call coverage rotation for critical client incidents
Assist in client onboardings, environment documentation, and asset inventory updates

Fulltime

Customer Operations Lead

Lead IT and network change projects from planning to execution. Maintain and opt...

Location

United Kingdom , Newbury

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Extensive experience in telecom operations and system management
Proven track record in project management and IT/network change delivery
Advanced analytical and reporting capabilities
Deep understanding of billing systems and customer care processes
Excellent stakeholder engagement and communication skills
Familiarity with compliance and regulatory frameworks

Job Responsibility

Lead IT and network change projects from planning to execution
Maintain and optimize trading and billing configurations and processes
Oversee second-line support for customer care and billing issues
Deliver operational reporting and analytics to inform decision-making
Drive process improvements and automation initiatives
Ensure compliance with operational standards and regulatory requirements
Collaborate with senior stakeholders to align operational priorities

What we offer

Excellent basic salary
Bonus
Vodafone benefits
Up to 28 days off plus bank holidays
Paid time for charity work
Discounts
Vouchers
Pension plan
Learning tools
Parental leave policies

Fulltime

Senior Associate Manufacturing (Operations Lead)

The Sr. Associate Manufacturing – Strategic Projects role offers the opportunity...

Location

Ireland , Dun Laoghaire

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a science discipline
5+ years of biopharmaceutical manufacturing experience in Fill Finish or related manufacturing or GMP experience in the pharmaceutical or medical device industry
Experience with regulatory compliance in cGMP manufacturing and testing of pharmaceutical products
Strong project management and organisational skills
Critical thinking skills
Negotiation and Influencing skills
Excellent verbal and written communication skills
Strong technical writing skills for GMP documentation
Decision Making skills and confidence to challenge others
Teamwork and coaching others

Job Responsibility

Function as the site interface between the Product Delivery Teams (PDT’s), and ADL Manufacturing operations
Develop, review, and approve Generic Master Batch Records and Parameter Value Lists across Formulation, Filling and Inspection
Develop, review and update Production, Engineering, Operating Procedures & training materials
Assist in providing training on scientific or technical aspects of the current process/project(s) to Direct Manufacturing
Evaluate, plan, and implement solutions for process improvement opportunities both current and project related
Support scheduling and execution of Characterisation, Engineering and PPQ runs
Provide troubleshooting support throughout the project and on the floor during execution of activities
Hold people to account for delivery and behaviours within the Manufacturing Support team and associated with the project(s)
Perform Job Hazard Assessments and Change Control Assessments to determine impact to Manufacturing
Partner with Learning & Performance to define training strategies for current processes, NPIs and complex projects

Senior Manager, Billing Operations

As our next Senior Manager, Billing Operations, you’ll lead the global billing t...

Location

United States , Chicago

Salary:

109600.00 - 150700.00 USD / Year

ActiveCampaign

Expiration Date

Until further notice

Requirements

8+ years of progressive experience in billing and order-to-cash operations
At least 5+ years in a leadership role—ideally within the e-commerce, subscription, or fintech industries
Proven success leading global billing operations within a multinational company, demonstrating a deep understanding of international invoicing, health, and compliance
Expertise in ERP and billing platforms, specifically including hands-on experience with NetSuite, Zuora, and Zendesk, to drive platform optimization
Strong knowledge of revenue recognition and billing compliance, ensuring all processes remain accurate and audit-ready
Exceptional analytical and problem-solving skills, with the talent to assess complex payment issues and distill data into clear, actionable strategies
Experience serving diverse segments, including both high-volume SMB consumers and complex reseller channels
Excellent communication and relationship-building skills, with a proven ability to articulate complex financial concepts to stakeholders and nurture high-value partnerships with external payment groups

Job Responsibility

Oversee the billing team and global health of end-to-end billing processes, ensuring timely, accurate, and compliant invoicing across all regions
Lead the charge in optimizing our order-to-cash processes, identifying and removing blockers and manual tasks to achieve operational excellence
Serve as the primary escalation point for billing inquiries and disputes, ensuring the team maintains an excellent customer experience throughout the cycle
Provide process improvement and insight to drive more effective reactions to customer support billing escalations
Monitor billing cycles and manage dunning processes, handling complex exceptions or disputes when escalated by support for deeper analysis
Develop strategies to leverage AI and automation to drive efficiencies and improve billing resolution quality, speed, and customer satisfaction
Cultivate strong cross-functional relationships to ensure billing strategies are perfectly aligned with our broader organizational objectives
Act as the internal expert and champion for billing functionality and strategies, serving as a consultant for both domestic and global methods
Hire, train, and mentor a team that fosters a culture of accountability, collaboration, and continuous professional improvement
Develop the billing operations organization by defining OKRs, clarifying priorities, and driving results through dedicated mentorship and coaching

What we offer

Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm
Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization
Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO
Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years
Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support

Fulltime

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Billing Operations Lead

Job Description

Job Responsibility

Requirements

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