Billing Operations Coordinator

• Supervise and provide daily guidance to billing staff, ensuring adherence to established procedures
• Conduct training, coaching, and performance evaluations for team members, supporting their growth and attention to detail
• Review billing documentation and workflows to ensure accuracy and compliance with established protocols
• Address claim denials by analyzing monthly revenue reports and implementing corrective measures
• Collaborate with Quality Assurance staff to update administrative sections of client files as needed
• Process electronic billing efficiently, ensuring clean and accurate claims using available technology
• Reconcile billing reports for the Department of Mental Health and Behavioral Health Services, ensuring compliance with agency standards
• Partner with the Billing Director to implement new procedures and provide operational feedback
• Organize and facilitate departmental meetings and training sessions to improve team performance
• Attend required meetings and training sessions to stay updated on internal and external systems relevant to billing operations

• Bachelor’s degree with at least 3 years of supervisory experience in billing operations
• Proven leadership skills with the ability to manage and develop a team of 6-8 employees
• Minimum of 2-3 years of experience in Community Mental Health billing
• Exceptional attention to detail and ability to handle sensitive information with confidentiality
• Proficiency in Microsoft Excel and the full Microsoft Office suite
• Strong verbal and written communication skills, with fluency in English
• Ability to perform complex calculations and manage medical collections effectively

familiarity with LA County billing

• medical, vision, dental, life and disability insurance
• eligible to enroll in our company’s 401(k) or deferred compensation plan (if eligible)
• paid time off for vacation, personal needs, and sick time
• paid holidays