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We are seeking a highly disciplined, detail-oriented, and industrious Associate to join our SpiderRock Advisors Operations and Billing team. The successful candidate will support daily, monthly, quarterly, and annual billing processes across our Options Overlay Business, ensuring accuracy and efficiency in all tasks. This role requires strong analytical skills, excellent communication abilities, and a commitment to operational excellence. You will play a crucial role in enhancing our billing operations and contributing to the overall success of our team.
Job Responsibility:
Support daily, monthly, quarterly, and annual billing processes within the team’s service-level agreement by following established procedures and policies
Ensure the accurate mass generation of client invoices each week and in bulk each quarter, as well as the correct debiting of all associated client accounts
Provide exceptional, personalized service to external partners, ensuring their needs are met with the highest level of attention and care
Monitor, escalate, and proactively manage the accounts receivable process, ensuring the timely collection and reconciliation of any outstanding funds owed to the firm
Act as a deep subject matter expert by leading discussions, providing solutions, and driving operational excellence
Support various projects, including automation/standardization efforts and the evolution of standard deliverables
Learn and master multiple systems to understand their functionalities and work towards consolidating workflows
Continuously seek to learn and understand how our responsibilities and processes integrate into the broader BlackRock and SMA Solutions business model
Requirements:
Bachelor’s degree in Finance, Accounting, Business Administration, or a related field with a keen interest in client service and operational excellence
Proven ability to manage multiple priorities effectively and deliver high-quality results in a fast-paced environment
Adaptable to tight deadlines and shifting priorities with ease, ensuring consistent performance and excellence
Demonstrated emotional ownership, showing a commitment to taking responsibility for tasks and outcomes, and a dedication to client success and team collaboration
Ability to work independently and as part of a team
Intermediate to advanced level data analytic skills such as SQL and Excel, a strong interest in and capability for learning new applications and technical skills
Excellent attention to detail, organizational, and time management skills
Strong communication skills, both written and verbal
Nice to have:
Experience with Oracle or other financial systems
Experience in billing or accounts receivable
Knowledge of SMA (Separately Managed Accounts) operations
Familiarity with financial data entry and reconciliation processes