Billing Operations Analyst Job at Robert Half (Charlotte)

Billing Operations Analyst

This position is needed to be part of the Billing Operations team. Twilio is loo...

Location

Mexico , Mexico City

Salary:

Not provided

Stytch

Expiration Date

Until further notice

Requirements

1-3 years experience in an Operations role
Strong experience in the area of Billings / Revenue / Order to Cash
Demonstrated problem-solving, strong interpersonal and communication skills
Solid experience working with large volume transactions with strong attention to detail
Experience working with Oracle, Zuora and Salesforce is advantageous
Advanced Excel user: able to handle very large raw data sets using pivots and other functions such as VLOOKUPS
Third level qualification in Accountancy, Finance or a Business related discipline or equivalent experience
Excellent written and verbal communication skills in English
Periodic weekend work will also be required for this role

Job Responsibility

Maintaining Revenue Team external customer email, responding to customer and other external queries in a timely manner and onboard customers to Twilio's internal billing system and Financial ERP system
Gather and format large raw data sets to assist with customer billing reporting and queries
Participating in month end close, including: Managing and tracking recurring billing and managing approvals, tracking and application of customer credits
Analysis of revenue related balance sheet accounts
Ad hoc customer financial reporting
Assisting and participating in the development and implementation of financial controls and process surrounding revenue and invoicing
Onboard customers to Twilio's internal billing system and Financial ERP system
Participating in external and internal audits, as requested

What we offer

competitive pay
generous time off
ample parental and wellness leave
healthcare
retirement savings program

Fulltime

Billing Operations Analyst

The Associate Billing Operations Analyst is an entry level role within the Billi...

Location

Thailand , Bangkok

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Process orientated with an understanding of both financial and operational controls.
Ability to manipulate large amounts of data and compile detailed reports.
Has planning and organization skills.
Ability to work under pressure and meet deadlines.
Verbal and written communication skills.
Ability to multitask and work independently.
Ability to produce a high quality of work with meticulous attention to detail.
Demonstrate high ethics and adherence to company values.
Ability to prioritize and manage expectations.
Ability to establish rapport and maintain effective working relationships with internal and external stakeholders.

Job Responsibility

Supports the implementation billing operations to maximize effectiveness and accuracy.
Assists with auditing the integrity and accuracy of data entered into the system.
Receives details instructions to monitor operation of the billing system.
Assists with reconciling financial information, files and records to ensure the availability and accuracy of the information.
Supports the implementation of written policies and procedures that govern billing operations.
Receives detailed instructions to drive the implementation of new billing systems and/or integration of changes to existing billing system.
Investigate and analyzes any collection matters raised by management.
Processes new billing files and failed billing files.
Monitors and corrects data incongruences that could directly impact the quality and billing operations processes.
Receives detailed instructions to perform a variety of analytical functions including the review and management of large data sets to ensure billing accuracy and compliance with internal controls.

Fulltime

Associate Billing Operations Analyst

Make an impact with NTT DATA. Join a company that is pushing the boundaries of w...

Location

Thailand , Bangkok

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Process orientated with an understanding of both financial and operational controls
Ability to manipulate large amounts of data and compile detailed reports
Has planning and organization skills
Ability to work under pressure and meet deadlines
Verbal and written communication skills
Ability to multitask and work independently
Ability to produce a high quality of work with meticulous attention to detail
Demonstrate high ethics and adherence to company values
Ability to prioritize and manage expectations
Ability to establish rapport and maintain effective working relationships with internal and external stakeholders

Job Responsibility

Supports the implementation billing operations to maximize effectiveness and accuracy
Assists with auditing the integrity and accuracy of data entered into the system
Receives details instructions to monitor operation of the billing system
Assists with reconciling financial information, files and records to ensure the availability and accuracy of the information
Supports the implementation of written policies and procedures that govern billing operations
Receives detailed instructions to drive the implementation of new billing systems and/or integration of changes to existing billing system
Investigate and analyzes any collection matters raised by management
Processes new billing files and failed billing files
Monitors and corrects data incongruences that could directly impact the quality and billing operations processes
Receives detailed instructions to perform a variety of analytical functions including the review and management of large data sets to ensure billing accuracy and compliance with internal controls

Fulltime

Analyst Billing Operations

The Billing Analyst has full responsibility for the billing production of a give...

Location

Czech Republic , Prague

Salary:

Not provided

SITA

Expiration Date

Until further notice

Requirements

Experience in Finance / Billing Operation or Contract Management skills
Excel and Power BI skills
Strong ability to understand Contractual pricing, to translate the pricing in the required pricing implementation tools and to interact with the sales team to ensure alignment on the contractual intend
Understanding of billing inputs data
Exposure to database management (SQL)
Interest in the IT industry/Telecommunication business
Ability to understand interactions with other functions / processes
Quality control skills
Ability to challenge the methods and processes in place
Time management / respect of deadlines

Job Responsibility

Analyze/configure contracts for billing using internal tools
Execute month end activities
Data analysis (to ensuring billing correctness)
Action billing queries
Communicate with stakeholders in a clear and efficient manner
Traffic data weekly verification
Manage group mailbox
Calculate Service Level agreements credits to customers
Run Service Charge Reports
Regular internal meetings with Billing Communication members

What we offer

Flex Week: Work from home up to 2 days/week (depending on your team's needs)
Flex Day: Make your workday suit your life and plans
Flex-Location: Take up to 30 days a year to work from any location in the world
Employee Wellbeing: Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year
Champion Health - a personalized platform that supports a range of wellbeing needs
Professional Development: learning ecosystem offers access to world-class platforms and programs
Competitive Benefits: Competitive benefits that make sense with both your local market and employment status

Fulltime

Associate Billing Operations Analyst

The Associate Billing Operations Analyst is an entry level role within the Billi...

Location

Thailand , Bangkok

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in Finance or Accounting or related field
Entry level experience as a Billing Systems Analyst, Billing Operations Practitioner or Specialist
Entry level experience working with internal and external stakeholders
Entry level experience auditing processes, financial information and systems
Entry level experience working with the MS Office Suite, including MS Excel and MS Word
Hands-on billing application knowledge and experience
Entry level experience with tools such as SQL
Process orientated with an understanding of both financial and operational controls
Ability to manipulate large amounts of data and compile detailed reports
Has planning and organization skills

Job Responsibility

Supports the implementation billing operations to maximize effectiveness and accuracy
Assists with auditing the integrity and accuracy of data entered into the system
Receives details instructions to monitor operation of the billing system
Assists with reconciling financial information, files and records to ensure the availability and accuracy of the information
Supports the implementation of written policies and procedures that govern billing operations
Receives detailed instructions to drive the implementation of new billing systems and/or integration of changes to existing billing system
Investigate and analyzes any collection matters raised by management
Processes new billing files and failed billing files
Monitors and corrects data incongruences that could directly impact the quality and billing operations processes
Receives detailed instructions to perform a variety of analytical functions including the review and management of large data sets to ensure billing accuracy and compliance with internal controls

Fulltime

Senior Billing Systems & Operations Analyst

As the Senior Billing Systems & Operations Analyst, you will administer Qualia's...

Location

United States , Austin

Salary:

Not provided

Qualia

Expiration Date

Until further notice

Requirements

Quote-to-Cash Expertise: 3+ years of hands-on experience working with billing tools, CPQ platforms, Salesforce, or ERP systems across the quote-to-cash lifecycle
Billing/CPQ Platform Depth: Direct experience administering or deeply configuring billing platforms, CPQ tools (e.g., Salesforce CPQ, DealHub, Ordway, Zuora, Chargebee), or similar systems
An Owner's Mentality
A Problem-Solving Mindset
An Eye for Operations
Technical Aptitude
Project Management Expertise
A Drive to Execute
A minimum of 5 years of progressively increasing responsibility in billing operations, deal desk, revenue operations, or strategic finance/finance ops, with demonstrated experience in platform administration and process optimization

Job Responsibility

Billing Systems Administration: Own all aspects of our billing platform's configuration, optimization, and expansion. Build and maintain monitoring and alerting that surfaces data quality issues before they reach customers. Drive process standardization alongside Finance and Deal Desk to reduce billing complexity and manual intervention. Continuously refine the system to improve accuracy, automation, and reliability across the invoicing and billing lifecycle
Cross-Functional Partnership & Advisory: Serve as the connective tissue between finance, product, engineering, and GTM teams on all billing-related matters. Advise on how new products, discounting frameworks, payment structures, and bookings policies will function within the billing architecture. Proactively flag risks when business decisions could create downstream complexity. Own the vendor relationship, holding them accountable to SLAs and advocating for Qualia's needs on the roadmap
Billing Operations Documentation: Serve as the go-to owner of all things associated with systematic financial operations. Work with the billing team to build comprehensive operational documentation—runbooks, configuration guides, and process maps—so that billing system knowledge is institutional, not individual. Ensure billing data flows accurately across connected systems and that every team with a dependency on billing data has the visibility they need
Leverage AI for Operational Efficiency: Qualia is an AI first company. As a systems administrator, you will be charged with leveraging LLMs and AI to drive insights and operational efficiency for our front line collections and billing teams

What we offer

Comprehensive health plans
401k program
Commuter benefits
Professional development
Parental leave
Flexible time off policy
Robust online onboarding program
Biweekly all hands meetings
Internal virtual events

Fulltime

Billing Operations Program Analyst

The Billing Operations Program Analyst supports the accurate, timely, and compli...

Location

United States , Charlotte

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, Information Systems, or a related field preferred
4+ years of experience in billing operations, revenue operations, financial systems support, or a related function
Experience supporting enterprise billing platforms (SAP BRIM preferred)
Experience in telecommunications, SaaS, or subscription-based environments is strongly preferred
Strong analytical and investigative skills with the ability to identify, analyze, and explain data discrepancies
Advanced Microsoft Excel skills (pivot tables, XLOOKUP/VLOOKUP, reconciliations, data validation)
Ability to manage multiple initiatives and deadlines in a fast-paced, operational environment
Strong communication and collaboration skills across IT, Finance, Operations, and external vendors

Job Responsibility

Own the planning, coordination, and execution of billing-related initiatives, including invoice messages, bill inserts, layouts, and regulatory or product-driven changes
Coordinate intake, testing, approvals, and deployment of billing communication updates with internal stakeholders and external vendors
Manage and prioritize billing-related incident tickets (INC), partnering with IT and vendors to triage issues, implement fixes, and prevent recurrence
Support the “Bill on Time” operating model by monitoring invoice readiness, data quality, and billing messages to ensure accurate and timely invoice delivery
Support monthly billing cycles across multiple customer segments using SAP BRIM, including validation of rating, charging, invoicing, and revenue data
Perform pre- and post-billing reconciliations and regression testing to ensure invoice completeness and accuracy
Investigate and resolve discrepancies related to usage feeds, orders, pricing, and customer hierarchies
Manage invoice-related projects such as bill redesigns, new product launches, regulatory changes, and system enhancements
Develop timelines, track milestones, manage dependencies, and ensure billing changes are delivered without disrupting billing cycles
Perform audits and validations to support SOX controls, tariff compliance, and contractual requirements

What we offer

Competitive medical, dental, vision, and life insurance
Employee assistance program
401K plan with company match
Host of voluntary benefits

Fulltime

Billing Analyst

We are looking for a Billing Analyst to support accurate and efficient invoicing...

Location

United States , Rockville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1-3 years of experience in billing, accounting, accounts receivable, or office administration
Working knowledge of billing operations and invoice processing in a business environment that requires attention to detail
Intermediate proficiency with Microsoft Office Suite and Adobe applications
Strong organizational skills with a high level of accuracy and attention to detail
Effective written and verbal communication skills for working with managers, team members, and clients
Experience with Deltek Vision is preferred

Job Responsibility

Examine project agreements and supporting documentation to prepare accurate monthly invoices and help keep billing schedules on track
Generate billing summaries for project managers and distribute invoice-related information in a timely and organized manner
Process invoices from preparation through posting, printing, and client delivery while maintaining complete billing records
Review revenue activity and outstanding unbilled amounts to confirm alignment with company policies and applicable financial standards
Maintain and update project setup details and billing data in Deltek Vision and related tracking files as needed
Partner with the Billing Manager and Controller to provide billing documentation and support during annual audit activities
Respond to billing questions from internal stakeholders and clients with clear, thorough communication
Assist with additional accounting and administrative tasks that support the overall billing function
Work with accounts receivable processes to help monitor invoice status and support timely follow-up when needed

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

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