Billing Operations Analyst Job at insightsoftware (Raleigh)

Billing Operations Analyst

This position is needed to be part of the Billing Operations team. Twilio is loo...

Location

Mexico , Mexico City

Salary:

Not provided

Stytch

Expiration Date

Until further notice

Requirements

1-3 years experience in an Operations role
Strong experience in the area of Billings / Revenue / Order to Cash
Demonstrated problem-solving, strong interpersonal and communication skills
Solid experience working with large volume transactions with strong attention to detail
Experience working with Oracle, Zuora and Salesforce is advantageous
Advanced Excel user: able to handle very large raw data sets using pivots and other functions such as VLOOKUPS
Third level qualification in Accountancy, Finance or a Business related discipline or equivalent experience
Excellent written and verbal communication skills in English
Periodic weekend work will also be required for this role

Job Responsibility

Maintaining Revenue Team external customer email, responding to customer and other external queries in a timely manner and onboard customers to Twilio's internal billing system and Financial ERP system
Gather and format large raw data sets to assist with customer billing reporting and queries
Participating in month end close, including: Managing and tracking recurring billing and managing approvals, tracking and application of customer credits
Analysis of revenue related balance sheet accounts
Ad hoc customer financial reporting
Assisting and participating in the development and implementation of financial controls and process surrounding revenue and invoicing
Onboard customers to Twilio's internal billing system and Financial ERP system
Participating in external and internal audits, as requested

What we offer

competitive pay
generous time off
ample parental and wellness leave
healthcare
retirement savings program

Fulltime

Billing Operations Analyst

The Associate Billing Operations Analyst is an entry level role within the Billi...

Location

Thailand , Bangkok

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Process orientated with an understanding of both financial and operational controls.
Ability to manipulate large amounts of data and compile detailed reports.
Has planning and organization skills.
Ability to work under pressure and meet deadlines.
Verbal and written communication skills.
Ability to multitask and work independently.
Ability to produce a high quality of work with meticulous attention to detail.
Demonstrate high ethics and adherence to company values.
Ability to prioritize and manage expectations.
Ability to establish rapport and maintain effective working relationships with internal and external stakeholders.

Job Responsibility

Supports the implementation billing operations to maximize effectiveness and accuracy.
Assists with auditing the integrity and accuracy of data entered into the system.
Receives details instructions to monitor operation of the billing system.
Assists with reconciling financial information, files and records to ensure the availability and accuracy of the information.
Supports the implementation of written policies and procedures that govern billing operations.
Receives detailed instructions to drive the implementation of new billing systems and/or integration of changes to existing billing system.
Investigate and analyzes any collection matters raised by management.
Processes new billing files and failed billing files.
Monitors and corrects data incongruences that could directly impact the quality and billing operations processes.
Receives detailed instructions to perform a variety of analytical functions including the review and management of large data sets to ensure billing accuracy and compliance with internal controls.

Fulltime

Billing Operations Analyst

Ezra is looking for an enthusiastic and highly organized Billing Operations Anal...

Location

Canada , Toronto

Salary:

Not provided

LHH

Expiration Date

Until further notice

Requirements

Minimum 2 -3 years Order to Cash experience (Invoicing and AR)
be a key contributor by liaising with Customer Success, Sales, and global finance teams to ensure a smooth billing process
ensure customers are accurately set up by supporting the collection of customer contracts, Purchase Orders, and other documents necessary to initiate the invoicing process
ensure GAAP revenue recognition guidelines are followed in all countries where Ezra has activity
work with local accounts receivable teams to ensure Ezra’s customers are paying promptly
work with non-standard/custom billing and other billing and collection tasks
utilize Outlook, Asana, and Salesforce to resolve billing inquiries, add P.O. numbers, update customer information, and initiate credit & refund requests
assist with month-end, quarter-end and year-end closing and reporting
other duties that may be required
passionate about innovation and looking for better ways to work

Job Responsibility

support billing operations
ensure accurate and timely invoicing
support revenue reporting
support other finance functions such as accounts receivable

What we offer

competitive salary with bonus potential
your own world-class coach
regular team social events
generous annual individual development budget

Fulltime

Billing Operations Analyst

At BCLP, we’ve built our firm on the foundations of thinking differently. Curiou...

Location

Salary:

Not provided

Bryan Cave Leighton Paisner LLP

Expiration Date

Until further notice

Requirements

Experience in legal or professional services billing operations
Strong understanding of Elite/3E and Intapp Terms systems
Excellent attention to detail and accuracy in financial data
Ability to manage multiple tasks and meet deadlines
Strong communication and stakeholder management skills
Knowledge of VAT/GST and international billing practices
Proficiency in Microsoft Excel and financial reporting tools
Experience working with Pricing and Finance teams
Problem-solving mindset and proactive approach to process improvement

Job Responsibility

Use Intapp Terms to review and manage Outside Counsel Guidelines linked to new engagements
Act on notifications from New Business Intake to ensure accurate Client/Matter setup in 3E
Liaise regularly with the Pricing Team regarding rate structures and upcoming changes
Implement and maintain exception rates in Elite/3E aligned with approved client arrangements
Ensure visibility of rates for eBilling clients to the relevant eBilling team for vendor system updates
Close matters in the system and resolve outstanding WIP, A/R, and Trust balances
Add litigation task and activity codes based on Intake notifications
Complete weekly VAT/GST checks for EMEA & Asia as delegated
Process volume discounts and client rebates in accordance with Pricing instructions
Maintain and update system designations, task/activity code lists, and fee alert notifications

Analyst Billing Operations

The Billing Analyst has full responsibility for the billing production of a give...

Location

Czech Republic , Prague

Salary:

Not provided

SITA

Expiration Date

Until further notice

Requirements

Experience in Finance / Billing Operation or Contract Management skills
Excel and Power BI skills
Strong ability to understand Contractual pricing, to translate the pricing in the required pricing implementation tools and to interact with the sales team to ensure alignment on the contractual intend
Understanding of billing inputs data
Exposure to database management (SQL)
Interest in the IT industry/Telecommunication business
Ability to understand interactions with other functions / processes
Quality control skills
Ability to challenge the methods and processes in place
Time management / respect of deadlines

Job Responsibility

Analyze/configure contracts for billing using internal tools
Execute month end activities
Data analysis (to ensuring billing correctness)
Action billing queries
Communicate with stakeholders in a clear and efficient manner
Traffic data weekly verification
Manage group mailbox
Calculate Service Level agreements credits to customers
Run Service Charge Reports
Regular internal meetings with Billing Communication members

What we offer

Flex Week: Work from home up to 2 days/week (depending on your team's needs)
Flex Day: Make your workday suit your life and plans
Flex-Location: Take up to 30 days a year to work from any location in the world
Employee Wellbeing: Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year
Champion Health - a personalized platform that supports a range of wellbeing needs
Professional Development: learning ecosystem offers access to world-class platforms and programs
Competitive Benefits: Competitive benefits that make sense with both your local market and employment status

Fulltime

Associate Billing Operations Analyst

The Associate Billing Operations Analyst is an entry level role within the Billi...

Location

Thailand , Bangkok

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in Finance or Accounting or related field
Entry level experience as a Billing Systems Analyst, Billing Operations Practitioner or Specialist
Entry level experience working with internal and external stakeholders
Entry level experience auditing processes, financial information and systems
Entry level experience working with the MS Office Suite, including MS Excel and MS Word
Hands-on billing application knowledge and experience
Entry level experience with tools such as SQL
Process orientated with an understanding of both financial and operational controls
Ability to manipulate large amounts of data and compile detailed reports
Has planning and organization skills

Job Responsibility

Supports the implementation billing operations to maximize effectiveness and accuracy
Assists with auditing the integrity and accuracy of data entered into the system
Receives details instructions to monitor operation of the billing system
Assists with reconciling financial information, files and records to ensure the availability and accuracy of the information
Supports the implementation of written policies and procedures that govern billing operations
Receives detailed instructions to drive the implementation of new billing systems and/or integration of changes to existing billing system
Investigate and analyzes any collection matters raised by management
Processes new billing files and failed billing files
Monitors and corrects data incongruences that could directly impact the quality and billing operations processes
Receives detailed instructions to perform a variety of analytical functions including the review and management of large data sets to ensure billing accuracy and compliance with internal controls

Fulltime

Billing Operations Program Analyst

The Billing Operations Program Analyst supports the accurate, timely, and compli...

Location

United States , Charlotte

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, Information Systems, or a related field preferred
4+ years of experience in billing operations, revenue operations, financial systems support, or a related function
Experience supporting enterprise billing platforms (SAP BRIM preferred)
Experience in telecommunications, SaaS, or subscription-based environments is strongly preferred
Strong analytical and investigative skills with the ability to identify, analyze, and explain data discrepancies
Advanced Microsoft Excel skills (pivot tables, XLOOKUP/VLOOKUP, reconciliations, data validation)
Ability to manage multiple initiatives and deadlines in a fast-paced, operational environment
Strong communication and collaboration skills across IT, Finance, Operations, and external vendors

Job Responsibility

Own the planning, coordination, and execution of billing-related initiatives, including invoice messages, bill inserts, layouts, and regulatory or product-driven changes
Coordinate intake, testing, approvals, and deployment of billing communication updates with internal stakeholders and external vendors
Manage and prioritize billing-related incident tickets (INC), partnering with IT and vendors to triage issues, implement fixes, and prevent recurrence
Support the “Bill on Time” operating model by monitoring invoice readiness, data quality, and billing messages to ensure accurate and timely invoice delivery
Support monthly billing cycles across multiple customer segments using SAP BRIM, including validation of rating, charging, invoicing, and revenue data
Perform pre- and post-billing reconciliations and regression testing to ensure invoice completeness and accuracy
Investigate and resolve discrepancies related to usage feeds, orders, pricing, and customer hierarchies
Manage invoice-related projects such as bill redesigns, new product launches, regulatory changes, and system enhancements
Develop timelines, track milestones, manage dependencies, and ensure billing changes are delivered without disrupting billing cycles
Perform audits and validations to support SOX controls, tariff compliance, and contractual requirements

What we offer

Competitive medical, dental, vision, and life insurance
Employee assistance program
401K plan with company match
Host of voluntary benefits

Fulltime

Billing Analyst

We are looking for an experienced Billing Analyst to join a manufacturing organi...

Location

United States , Plymouth

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Hands-on experience with Vertex O-Series, including billing support, adjustments, renewals, campaign-related activity, and tax-related functions
Working knowledge of Oracle in connection with invoicing, billing operations, or financial process support
Background in billing or accounts receivable within a complex business environment that uses multiple invoice methods or channels
Ability to train users, explain system processes clearly, and support adoption of updated workflows
Experience troubleshooting billing issues, analyzing root causes, and resolving discrepancies with strong attention to detail
Familiarity with testing and quality review practices for financial or billing systems
Strong collaboration skills with the ability to work effectively across billing, finance, IT, and other business teams
Well-organized approach with the ability to manage priorities, maintain accuracy, and meet deadlines in a contract environment

Job Responsibility

Support billing operations by managing invoice activity, account adjustments, renewals, and related transactions across multiple billing channels
Act as a key resource for Vertex O-Series functionality, helping the team apply system capabilities effectively within daily billing workflows
Partner with IT and internal stakeholders to complete system-related testing, identify issues, and validate accurate billing results
Investigate invoice discrepancies, reconciliation variances, and process exceptions, then recommend and implement corrective actions
Deliver training and ongoing support to billing staff to build confidence and consistency in system usage and billing procedures
Assist with month-end balancing activities and reporting tasks to help ensure reliable financial records
Review current billing practices, identify opportunities for improvement, and suggest more efficient workflows using available tools
Contribute to project work involving Vertex and Oracle billing processes, including configuration support, testing feedback, and operational readiness activities

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

Select Country

Billing Operations Analyst

Job Description

Job Responsibility

Requirements

Nice to have

Looking for more opportunities?

Billing Operations Analyst

Billing Operations Analyst

Billing Operations Analyst

Billing Operations Analyst

Billing Operations Analyst

Analyst Billing Operations

Associate Billing Operations Analyst

Billing Operations Program Analyst

Billing Analyst

Our AI answers in your language