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Billing Officer

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Randstad

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Location:
Australia , Brisbane

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Category:
-

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Contract Type:
Not provided

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Salary:

38.75 AUD / Hour
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Job Description:

Our client is a QLD government statutory authority based in Fortitude Valley QLD. They are currently seeking 2x Billing Officers to come in and work with them on a temp contact opportunity until 29th May 2026.

Job Responsibility:

  • Regulatory Governance: Support the development of financial policies to ensure full compliance with legal standards and industry best practices
  • Operational Compliance: Adhere to mandatory procedures and regulatory codes, ensuring all work meets required standards and exceptions are management-authorised
  • Capability Building: Proactively enhance technical skills through formal training, coaching, and development planning to maintain procedural expertise
  • Workflow Management: Prioritise personal tasks to meet productivity and quality targets while using performance systems to drive continuous improvement
  • Advanced Customer Service: Resolve complex or non-standard customer cases and inquiries that fall outside routine operational boundaries
  • Investigative Communication: Utilise internal and external systems to research account data and gather information necessary for resolving customer issues
  • Data Accuracy: Extract and input critical data into maintenance systems to ensure record integrity
  • CRM Maintenance: Record every customer interaction in CRM systems to provide the high-quality data needed for business development and retention

Requirements:

  • Previous experience with Billing and Metering
  • Previous experience in a similar role
  • Strong Administration support and data entry background
  • Previous government experience
  • Tertiary qualifications in Accounting or Finance
What we offer:
  • discounts at a range of huge retailers
  • 3 x pay runs per week ensuring you are always paid within the week
  • exclusive access to roles before we go to market
  • access to employee assistance program services, including counselling services

Additional Information:

Job Posted:
April 28, 2026

Expiration:
May 07, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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