Billing Migration Specialist Job at Giacom (Derby)

Billing Migration Specialist

Giacom is the only provider of Comms, Cloud, Hardware, and Billing through one p...

Location

United Kingdom , Nelson

Salary:

30000.00 - 32000.00 GBP / Year

Giacom

Expiration Date

Until further notice

Requirements

Demonstrable experience with the aBILLity billing platform
A solid understanding of the telecoms industry
Confident communication and customer training skills
A proactive, problem-solving mindset and a genuine passion for service
Strong organisational skills and the ability to juggle tasks under pressure
Experience with Microsoft Office and general IT fluency
Familiarity with ITIL practices
Knowledge of Microsoft Azure, SQL, or Active Directory is desirable

Job Responsibility

Leading the onboarding journey for new customers – from implementation and data migration to initial bill runs and system training
Providing expert advice and guidance on billing best practices, system configuration, and day-to-day use of the aBILLity platform
Supporting customers during their first billing cycles and helping them build confidence with the platform
Proactively identifying issues, suggesting improvements, and collaborating with internal teams to enhance the customer experience
Contributing to training resources, documentation, and service improvement initiatives that make a lasting impact

What we offer

Investment in your future career with a variety of learning and development opportunities
No dress code - embrace the freedom to bring your whole self to work
25 days annual leave, plus bank holidays
Your birthday off
A pension plan for your future
Complimentary refreshments in all our offices

Fulltime

Senior Billing Migration Specialist

Location

United Kingdom

Salary:

35000.00 - 40000.00 GBP / Year

Giacom

Expiration Date

Until further notice

Requirements

Demonstrable, hands‑on working knowledge of the aBILLity billing system
Experience working within the telecommunications industry
Confidence delivering customer training or guiding users through complex processes
A genuine passion for customer experience, with the ability to quickly understand customer needs
Strong communication, interpersonal, and organisational skills
Self‑motivated and resilient with the ability to prioritise, multitask and perform under pressure
Strong working knowledge of Microsoft Office

Job Responsibility

Act as a senior aBILLity subject matter expert, owning complex billing implementations, migrations, and customer onboarding
Lead high‑impact, field‑based customer engagements, providing on‑site expertise, guidance and real‑time problem solving across our UK partner base
Own resolution of complex and escalated billing issues, driving root cause analysis and long‑term improvements
Shape and embed best practice across billing, onboarding and customer experience, focusing on outcomes rather than just systems
Lead customer confidence and capability building, through hands‑on support and targeted training (remotely and onsite)
Influence product and service improvement, working closely with Product, Engineering and Service Delivery teams to ensure customer insight drives change
Act as a senior role model and knowledge lead, supporting junior engineers through mentoring, coaching, and shared expertise

What we offer

Investment in your future career with a variety of learning and development opportunities
No dress code - embrace the freedom to bring your whole self to work
25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
A pension plan for your future
Complimentary refreshments in all our offices

Fulltime

Senior Billing Migration Specialist

Giacom is looking for a Senior Billing Migration Specialist to take ownership of...

Location

United Kingdom , Derby

Salary:

40000.00 - 44000.00 GBP / Year

Giacom

Expiration Date

Until further notice

Requirements

Proven experience implementing and supporting aBILLity or similar billing systems
Strong understanding of telecoms/IT billing processes
Demonstrated experience in mentoring or leading technical teams
Exceptional customer relationship management and communication skills
Ability to manage multiple complex projects and prioritise effectively
Self-motivated, proactive, and comfortable working under pressure

Job Responsibility

Lead customer onboarding and migration projects, ensuring accuracy and minimal disruption
Manage data migration and configuration, including validation and comparison billing
Act as a subject matter expert and escalation point for complex customer issues
Deliver structured training sessions and create technical documentation to empower customers
Collaborate with cross-functional teams to shape product enhancements and service improvements
Mentor and coach junior engineers, nurturing a culture of learning and accountability
Drive service improvement initiatives and contribute to Giacom’s knowledge base

What we offer

Investment in your future career with a variety of learning and development opportunities
No dress code
25 days annual leave, plus bank holidays
Birthday off
A pension plan for your future
Complimentary refreshments in all our offices

Fulltime

Billing Specialist

The Billing Specialist supports the Billing Operations team by reviewing, valida...

Location

United States , Charlotte

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

Associate degree in Accounting, Finance, or Business Administration, or equivalent experience
1–3 years of experience in billing, accounting, or finance operations (telecommunications or SaaS experience preferred)
Familiarity with enterprise billing systems (e.g., SAP BRIM or similar)
Strong Microsoft Excel skills for data validation and reconciliation
Understanding of billing controls, revenue processes, and audit readiness
High attention to detail and accuracy
Strong organizational and time-management abilities
Excellent communication and teamwork skills
Problem-solving mindset and willingness to learn new systems and processes

Job Responsibility

Review invoices after system generation to confirm pricing, formatting, and charge accuracy before distribution to customers
Conduct quality assurance checks across all billing cycles to ensure completeness and consistency
Compare invoice data to source systems, billing inputs, or customer contracts to validate correctness
Identify and document billing variances or recurring issues and escalate to the Billing Operations Supervisor or Analyst for resolution
Partner with cross-functional teams to resolve discrepancies impacting invoice accuracy or timing
Maintain records and logs of quality reviews, corrections, and cycle validations for audit and compliance purposes
Support end-to-end testing and validation during system updates, migrations, or new product introductions
Participate in process improvement efforts to enhance billing efficiency and data integrity
Provide support to internal stakeholders or customers regarding billing-related questions and corrections
May perform other duties as assigned

What we offer

competitive medical, dental, vision, and life insurance
employee assistance program
401K plan with company match
host of voluntary benefits

Fulltime

Billing Specialist

The Billing Specialist supports the Billing Operations team by reviewing, valida...

Location

United States , Charlotte

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

Associate degree in Accounting, Finance, or Business Administration, or equivalent experience
1–3 years of experience in billing, accounting, or finance operations (telecommunications or SaaS experience preferred)
Familiarity with enterprise billing systems (e.g., SAP BRIM or similar)
Strong Microsoft Excel skills for data validation and reconciliation
Understanding of billing controls, revenue processes, and audit readiness
High attention to detail and accuracy
Strong organizational and time-management abilities
Excellent communication and teamwork skills
Problem-solving mindset and willingness to learn new systems and processes

Job Responsibility

Review invoices after system generation to confirm pricing, formatting, and charge accuracy before distribution to customers
Conduct quality assurance checks across all billing cycles to ensure completeness and consistency
Compare invoice data to source systems, billing inputs, or customer contracts to validate correctness
Identify and document billing variances or recurring issues and escalate to the Billing Operations Supervisor or Analyst for resolution
Partner with cross-functional teams to resolve discrepancies impacting invoice accuracy or timing
Maintain records and logs of quality reviews, corrections, and cycle validations for audit and compliance purposes
Support end-to-end testing and validation during system updates, migrations, or new product introductions
Participate in process improvement efforts to enhance billing efficiency and data integrity
Provide support to internal stakeholders or customers regarding billing-related questions and corrections
May perform other duties as assigned

What we offer

competitive medical, dental, vision, and life insurance
employee assistance program
401K plan with company match
host of voluntary benefits

Fulltime

Billing Specialist

As part of the Finance team, your mission will be to ensure accurate and timely ...

Location

France , Paris

Salary:

Not provided

Spendesk

Expiration Date

Until further notice

Requirements

2+ years of experience in billing, accounting, or finance operations, ideally in a SaaS or fintech environment
Strong attention to detail and accuracy with excellent organizational skills
Proficient in Excel/Google Sheets and comfortable working with billing or ERP systems
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Strong communication skills with the ability to explain billing processes clearly to non-finance stakeholders
Problem-solving mindset with a proactive approach to identifying and resolving issues
Languages: Advanced English and intermediate in French

Job Responsibility

Manage end-to-end billing processes, including invoice generation, distribution, and collection tracking
Ensure accuracy and compliance of all billing activities in accordance with company policies and relevant regulations
Investigate and resolve billing discrepancies and customer inquiries in a timely and professional manner
Collaborate with Sales, Customer Success, and Product teams to ensure smooth billing operations and customer satisfaction
Maintain and improve billing documentation, procedures, and controls
Support month-end and quarter-end close processes with billing-related reporting and reconciliations
Identify opportunities for process improvements and automation within the billing function
Assist with revenue recognition processes and ensure alignment with accounting standards
Assist on the billing tool migration
Assist on the E-Invoicing new regulation

What we offer

Flexible on-site policy : 4 days per month remote (non-accumulative) and 3 full weeks remote per year (non-consecutive)
Lunch 60% funded by Spendesk (Swile Card)
Alan Premium health insurance
A Gymlib pass to let off steam after a productive day at work
Access to Moka.care for emotional and mental health wellbeing
Latest Apple equipment
Great office snacks to fuel your day

Fulltime

Sr. Network Engineer

ANS is seeking a Sr. Network Engineer to join our team in Orlando, FL. This posi...

Location

United States , Orlando

Salary:

100000.00 - 200000.00 USD / Year

Applied Network Solutions

Expiration Date

Until further notice

Requirements

TS/SCI Poly
Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a Doctorate and 8 years, master's and 10 years, bachelor's and 12 years, associates and 14 years or HS diploma and 16 years.
Must be compliant with DoD 8140 Information Assurance Technical (IAT) Level 2.
Experience specific to network engineering to include Tier III or higher network operations and/or network design and implementation.
Working knowledge of Cisco, Brocade, and/or Juniper switches and routers
Proven experience implementing and troubleshooting routing protocols in a production network, OSPF, BGP, 802.1q
Understanding of DNS
Proven experience implementing and troubleshooting standard switching and in a production network, understanding of 802.1q, trunking, experience in a CAN/LAN environment.

Job Responsibility

Interpret customer requirements and apply industry standard design approaches for service delivery. Fully document designs with diagrams, bill of materials, cabling sheets, configurations, ability to brief designs
Use our private test lab to evaluate new technologies and capabilities, test proposed changes to production networks, and recreate troubleshooting scenarios to support the production enterprise network
Schedule maintenance windows for migrating user connections from legacy to the modern infrastructure transition services with little to no impact on critical data flows
Provide technical expertise to Operations engineers and technicians, supporting fault isolation and resolution. Solve tough problems with innovative and scalable solutions
Develop secure network designs including configurations that align with Defense Information Security Agency (DISA) Security Technical Implementation Guides (STIGs) and enterprise policies. Obtain Authority to Operate (ATO) for new devices, software, and capabilities
Supervise (not manage) other network support specialists to plan, coordinate, and implement network services
Develop and improve design products, processes, and systems for our team to work efficiently and effectively

What we offer

Family Medical, Dental (w/ adult orthodontia) and Vision coverage
Pet Discount Program
PTO (Paid Time Off)
Maternity/ Paternity Leave
Supplemental Military Leave Pay
11 Paid Holidays
401(k) plan with 6% Company Contribution
Generous Professional Development Program
100% Employer paid Short- and Long-Term Disability
100% Employer paid Life Insurance

Fulltime

Telecom Engineering Specialist

We are currently seeking a Telecom Engineering Specialist to join our team in No...

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Telecom expense analysis, invoice auditing, cost optimization
Vendor and contract management (voice, data, mobile carriers)
Telecom inventory management (MACD, fixed and wireless)
Financial processes: budgeting, forecasting, AP/GL, chargebacks, accruals
Tools: TEM platforms (e.g. Brightfin, Tangoe, Calero, Asignet) and advanced Excel reporting

Job Responsibility

Managed end‑to‑end telecom expense lifecycle for fixed and mobile services, including invoice validation, allocations, and month‑end reconciliations to control costs
Analyse large telecom billing and usage datasets to identify errors, charge disputes, and optimization opportunities, consistently delivering measurable savings
Reviewed and approved monthly carrier invoices, resolved billing discrepancies with vendors, and ensured on‑time payment in line with AP and SLA requirements
Maintained accurate telecom inventory (circuits, lines, mobile devices, MACD) and aligned services with active users, locations, and contracts
Collaborated with Finance and IT to forecast telecom spend, track budget vs. actuals, and support accruals and chargeback journal entries
Negotiated or supported negotiation of carrier contracts and renewals, benchmarked pricing, and tracked contract terms, amendments, and SLAs
Led invoice and contract audits that uncovered billing errors and non‑compliance, driving remediation plans with carriers and internal stakeholders
Partnered with external TEM providers and internal teams to streamline provisioning, disconnects, and changes, reducing unused and underutilized services
Produced recurring and ad‑hoc management reports on telecom usage, savings, trends, and KPI performance for leadership and business units
Supported telecom transformation projects (migrations, new sites, technology upgrades) by validating inventories, tracking orders, and updating cost models

Fulltime

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Billing Migration Specialist

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