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We are looking for a Billing Manager to lead billing operations for a services environment that requires strong attention to detail in Minneapolis, Minnesota. This role combines team leadership, electronic billing oversight, and hands-on coordination with attorneys and internal partners to keep invoicing accurate, timely, and compliant with client guidelines. The ideal candidate brings strong operational judgment, attention to detail, and the ability to manage competing priorities in a deadline-driven setting.
Job Responsibility
Direct the daily activities of the billing team by assigning work, balancing priorities, coaching staff, and supporting ongoing development and performance management
Manage requests submitted through the internal service system, ensuring questions and issues are addressed promptly and with a high level of professionalism
Oversee the full electronic billing cycle, including matter setup, rate and timekeeper approvals, invoice submission, rejection resolution, appeals, and follow-up on unpaid invoices
Maintain accurate client and matter records across billing platforms to align with outside counsel requirements
Produce scheduled and on-demand billing and payment reports for internal stakeholders and client-related needs
Assist with the rollout, testing, and ongoing support of billing applications, system updates, and process improvements tied to billing operations
Support month-end and year-end billing deadlines by coordinating proforma activity, communicating key cutoff dates, and assisting with annual rate review processes
Review detailed billing edits, transfers, and disbursement adjustments, then partner with attorneys to finalize and distribute invoices
Prepare and process manual or non-system-generated bills when client arrangements require customized billing handling
Supervise approved accounts receivable write-off activity to ensure accurate completion and adherence to company policy
Requirements
5 years of experience as a Billing Manager (including eBilling)
eBilling experience
local to the Minneapolis, MN area
willing to work primarily onsite
Demonstrated understanding of core accounting concepts
Prior experience with legal or specialized services billing, including electronic billing workflows and client guideline compliance
Strong working knowledge of billing systems such as Elite 3E and related e-billing platforms
Advanced Microsoft Excel skills
Proven ability to manage multiple deadlines, organize high-volume work, and maintain accuracy under pressure
Effective leadership and communication skills
Self-directed problem-solving skills, strong accountability, and flexibility