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Robert Half Management Resources is seeking an experienced Billing Manager for a long-term contract engagement. This is a fully onsite role requiring daily in-office presence, partnering closely with cross-functional teams in a fast-paced, highly interactive environment. This is a hands-on, player/coach role responsible for overseeing a complex billing function, supporting revenue-related processes, and managing a team in a dynamic, detail-driven setting. The ideal candidate will bring strong leadership capabilities, strong billing expertise, and the ability to navigate proprietary systems and operational complexity.
Job Responsibility
Oversee day-to-day billing operations in a high-volume, complex billing environment
Supervise and mentor a team
review work, manage workflow, and support development of newer staff
Act as a player/coach, stepping in on complex or escalated billing issues as needed
Interpret and apply varying billing structures, including handling different pricing approaches and pass-through costs
Ensure accuracy across billing transactions, adjustments, and reconciliations
Review team output and supporting documentation for completeness and accuracy
Own month-end billing-related responsibilities, including reconciliations and clearing accounts
Partner with leadership on billing alignment and revenue-related review
Support and maintain accountability for collections activities tied to billing
Drive process improvements and help optimize workflows within proprietary systems
Serve as a resource to internal teams on billing processes and issue resolution
Requirements
5+ years of progressive experience in billing or revenue operations, including supervisory experience
Proven experience in complex billing environments
Strong understanding of billing processes, reconciliations, and month-end close support
Experience reviewing team work and managing deliverables in a deadline-driven environment
Strong aptitude for learning and working within proprietary or in-house systems
Experience supporting or partnering with collections functions
Excellent attention to detail, problem-solving skills, and ability to prioritize
Strong communication and leadership skills with a hands-on approach
Proven experience managing complex, high-volume billing environments with varying billing structures and requirements
Strong understanding of billing processes, reconciliations, and month-end close support related to billing
Experience reviewing team output, ensuring accuracy, and meeting tight deadlines in a fast-paced environment