Billing Manager

• Direct day-to-day billing activities for both recurring service work and project-related engagements
• Review source documents such as work records, labor details, purchase orders, and supporting materials to confirm invoice accuracy before release
• Ensure invoices are prepared and submitted in line with contract terms, pricing agreements, and customer-specific requirements
• Lead, mentor, and evaluate billing staff to strengthen team performance and maintain accountability
• Coordinate with operations and project stakeholders to investigate and resolve billing exceptions, missing documentation, and disputed charges
• Work alongside accounting and accounts receivable teams to address invoice questions and assist with collection-related follow-up
• Monitor billing workflows and introduce process improvements that enhance efficiency, consistency, and internal controls
• Maintain clear and attentive communication with internal teams and customers to support timely issue resolution and strong working relationships

• At least 5 years of experience in billing, invoicing, or revenue cycle work, including previous responsibility for leading or supervising staff
• Bachelor's degree in accounting or business related function
• Background in industrial services, construction, manufacturing, field services, or another environment with project-based billing is strongly preferred
• Knowledge of contract billing, time-and-materials invoicing, and service-related billing practices
• Proficiency with enterprise billing or accounting systems and strong Microsoft Excel skills
• High level of accuracy, strong organizational ability, and sound problem-solving skills
• Ability to communicate effectively across departments and manage priorities in a fast-paced setting

Experience supporting billing functions tied to invoicing, credit-related review, or cash flow awareness is a plus

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan