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Billing Manager/Office Manager

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Wilmington

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Category:
Finance

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

This role is crucial to our operations in the healthcare industry. The selected candidate will be instrumental in managing our dental office's front desk and billing processes.

Job Responsibility:

  • Accurately process patient claims and predeterminations to insurance companies
  • Responsibly handle scheduling of appointments for both new and existing dental patients using SoftDent
  • Timely respond to emails and client inquiries
  • Efficiently answer phone calls and respond to voicemails
  • Maintain and organize patient medical records in a systematic manner
  • Collect estimated co-payments and diligently follow up on existing balances
  • Explain treatment plans to patients in an understandable manner
  • Verify insurance coverage details and keep them updated
  • Maintain up-to-date insurance bluebooks
  • Post insurance payments and manage outstanding insurance balances through EFT, virtual card payment, and checks
  • Annually re-credential to stay in-network with current insurance plans

Requirements:

  • 2+ years of medical billing and credentialing experience
  • SoftDent software experience preferred
  • Demonstrated experience in follow-up and collections
  • Strong proficiency in Microsoft Office Excel and PowerPoint

Nice to have:

Associates/Bachelors degree in Accounting/Finance/Business Administration

What we offer:
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:
March 22, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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