Billing Manager/Office Manager

• Accurately process patient claims and predeterminations to insurance companies
• Responsibly handle scheduling of appointments for both new and existing dental patients using SoftDent
• Timely respond to emails and client inquiries
• Efficiently answer phone calls and respond to voicemails
• Maintain and organize patient medical records in a systematic manner
• Collect estimated co-payments and diligently follow up on existing balances
• Explain treatment plans to patients in an understandable manner
• Verify insurance coverage details and keep them updated
• Maintain up-to-date insurance bluebooks
• Post insurance payments and manage outstanding insurance balances through EFT, virtual card payment, and checks
• Annually re-credential to stay in-network with current insurance plans

• 2+ years of medical billing and credentialing experience
• SoftDent software experience preferred
• Demonstrated experience in follow-up and collections
• Strong proficiency in Microsoft Office Excel and PowerPoint

Associates/Bachelors degree in Accounting/Finance/Business Administration

• Medical, vision, dental, and life and disability insurance
• Eligibility to enroll in company 401(k) plan